Category: Human Resource Management

• Final Capstone Paper – Collective Bargaining Simulation: The Zinnia Hotel and Service Workers Local H-56. This simulation was created by the textbook author, John W. Budd, to apply the labor relations and collective bargaining concepts learned throughout the seven-week course. The collective bargaining agreement is between The Zinnia Hotel, a 300-room hotel in Minneapolis, Minnesota, and Local H-56 of the International Union of Service Workers and Allied Employees. The agreement expires soon.
• Students will work individually on their papers by reading all the prepared documentation (below list). Students with the last name beginning with the letter “A” through “J” will represent The Zinnia Hotel. Students with the last name beginning with the letter “K” through “Z” will represent Local Union H-56. I WILL BE REPRESENTING THE LOCAL UNION H-56. Students will create a PowerPoint presentation to be presented to hotel or union management, depending on their position assignment.
• Read the simulation in the Budd textbook Appendix “D” on page 539.
• Watch Dr. DiBenedetto’s Preparation Video
•
• Access the simulation website at thezinnia.comLinks to an external site. and watch the 9-minute overview video with John Budd.
• Access the simulation website at thezinnia.com Links to an external site. and click on the following links to familiarize yourself with the content:
1. The Zinnia Hotel Website
2. Union Local H-56 Website
3. New Negotiator Training Workshop pdf – Getting Started
4. Corporate Intranet Pages
5. The Zinnia Hotel Bargaining Updates – Negotiations Background
6. Current Collective Bargaining Agreement
7. The Zinnia Hotel Contract Renewal Proposals
8. Union Local H-56 Contract Renewal Proposals
9. Costing Program – Excel Spreadsheet
• The PowerPoint presentation should be no less than twelve (12) slide pages (exclude title page and reference section) AND include either speaker’s notes or video recording on each slide including details and numerical analysis. Students should format their presentation slides as follows:
• Slide #1: NSU Cover Page (Include Assignment Title, Course Name, Student Name, Professor Name and Submission Date)
• Slides #2/#3: Introduction – Situation Overview and History of Company/Labor Union Relationship
• Slides #4/#5: Overview of The Zinnia Hotel OR Union Local H-56 Contract Demands. Focus ONLY on (a) Wage Increases and (b) Employee Healthcare Benefit Improvements.
• Slides #6/#7: Rationale for Contract Demands
• Slides #8/#9: Estimated Cost of Contract Demands
• Slide #10: Conclusion – Summary of Next Steps Needed for Bargaining Negotiation
• Slides #11/#12: References – Five to seven current, credible sources that will add an evidence-base to the presentation.

below is the attachment please just scroll down to where it says this-
Positioning strategy for the primary and secondary target markets (Denisse Garcia)
And add –
Discuss the strategy that influences potential customers’ overall perception of the brand, products, or organization.

• Final Capstone Paper – Collective Bargaining Simulation: The Zinnia Hotel and Service Workers Local H-56. This simulation was created by the textbook author, John W. Budd, to apply the labor relations and collective bargaining concepts learned throughout the seven-week course. The collective bargaining agreement is between The Zinnia Hotel, a 300-room hotel in Minneapolis, Minnesota, and Local H-56 of the International Union of Service Workers and Allied Employees. The agreement expires soon.
• Students will work individually on their papers by reading all the prepared documentation (below list). Students with the last name beginning with the letter “A” through “J” will represent The Zinnia Hotel. Students with the last name beginning with the letter “K” through “Z” will represent Local Union H-56. I WILL BE REPRESENTING THE LOCAL UNION H-56. Students will create a PowerPoint presentation to be presented to hotel or union management, depending on their position assignment.
• Read the simulation in the Budd textbook Appendix “D” on page 539.
• Watch Dr. DiBenedetto’s Preparation Video
•
• Access the simulation website at thezinnia.comLinks to an external site. and watch the 9-minute overview video with John Budd.
• Access the simulation website at thezinnia.com Links to an external site. and click on the following links to familiarize yourself with the content:
1. The Zinnia Hotel Website
2. Union Local H-56 Website
3. New Negotiator Training Workshop pdf – Getting Started
4. Corporate Intranet Pages
5. The Zinnia Hotel Bargaining Updates – Negotiations Background
6. Current Collective Bargaining Agreement
7. The Zinnia Hotel Contract Renewal Proposals
8. Union Local H-56 Contract Renewal Proposals
9. Costing Program – Excel Spreadsheet
• The PowerPoint presentation should be no less than twelve (12) slide pages (exclude title page and reference section) AND include either speaker’s notes or video recording on each slide including details and numerical analysis. Students should format their presentation slides as follows:
• Slide #1: NSU Cover Page (Include Assignment Title, Course Name, Student Name, Professor Name and Submission Date)
• Slides #2/#3: Introduction – Situation Overview and History of Company/Labor Union Relationship
• Slides #4/#5: Overview of The Zinnia Hotel OR Union Local H-56 Contract Demands. Focus ONLY on (a) Wage Increases and (b) Employee Healthcare Benefit Improvements.
• Slides #6/#7: Rationale for Contract Demands
• Slides #8/#9: Estimated Cost of Contract Demands
• Slide #10: Conclusion – Summary of Next Steps Needed for Bargaining Negotiation
• Slides #11/#12: References – Five to seven current, credible sources that will add an evidence-base to the presentation.

In Part 2 of the TM Modernization Project, you will create a presentation using PowerPoint for an internal HR group addressing the Hiring Maturity Curve, recognizing employee value, and the importance of employee motivation, engagement, and culture.
Instructions
Use your insight from an expanding organization you are familiar with or wish to learn more about, as your basis for evaluation. Consider this a major presentation that will call upon HR professionals to make practical and procedural changes. Your goal is to change the recruiting and hiring culture for lasting organizational impact.
Evaluate the following and include your findings in a 10-slide PowerPoint presentation.
1. Discuss where the organization is currently regarding the Hiring Maturity Curve.
a. List several indicators leading you to this conclusion.
2. Describe how the organization might improve their hiring processes to advance within the Higher Maturity Curve.
a.Recommend a minimum of four reasonable and logical actions.
3. Explain why innovative changes to the current Employee Value Proposition (EVP) and Employee Lifetime Value approaches may lead to higher employee loyalty.
a. Include insight into what positive and negative trends should TM and organizational
management look for, over time, as employees move up within the organization.
4. Recommend at least five radical (drastic) or incremental (process-driven) changes to current onboarding procedures that you believe will lead to lower initial turnover, higher employee engagement, and lasting organizational impact.
5. Prescribe at least four real-life examples of what contemporary employee engagement opportunities might look like for both new employees and existing employees.
a. Suggest programs to improve overall employee engagement across all employees (for
example, [mentorship] might assigning an experienced employee to become a mentor
to a new employee offer engagement opportunity for both employees?).
6. Recommend five points of emphasis an internal group of HR professionals could implement that would effectively encourage better hiring practices, instill a better sense of employee value, and improve overall employee onboarding experience and engagement.
a. The five points of emphasis can reiterate points you have made previously in the
presentation and/or can be philosophical in nature.
b. Present five points you would like your presentation audience to implement for overall
recruiting and hiring that will cause a positive lasting organizational impact.
7. Develop the PowerPoint presentation with a minimum of 10 slides.
a. Include the speaker’s notes for each slide.
i. Speaker’s notes should adequately explain, expand, and express your main
points for each slide.
ii. Include correct in-text citations and any other supporting or SWS formatting
protocols.
b. Include a cover page slide and a source page slide, they will not count toward the
minimum 10 slides of content.
i. Provide a minimum of 3 quality academic resources.

CASE STUDY
Introduction
The student will be provided with case studies (or similar exercises) related to the current readings during Units 1 through 8 of the course. After reading the relevant cases (or similar exercises), students will provide a written response in either one of two ways. The student will provide either a 2-3 paragraph written response for each question listed after the case study (or similar exercise) or provide a written case study analysis. Either product should be constructed using 7th Edition APA style, include in-text citations and references. If the case or similar exercise does not have questions listed, the written response will follow the directions in the below section. Directions will indicate when to use the case study guidelines or provide a 2-3 paragraph response for the listed questions.
Directions – Case Study Guidelines
Drafting the case, think like a practicing manager. As part of your analysis, it is necessary, but not sufficient to answer the following questions in enough depth to show that you have performed more than a superficial reading of the case’s content, and subsequently applied relevant theory.
Introduction
Identify the key problems and issues in the case study. What is the issue being presented or analyzed in the case? Focus on the main issue in the case if more than one topic is presented. Use your judgment to decide on which issue is the one that is potentially most costly to an organization if left unresolved. There are more kinds of costs to be considered than economic costs. Do not neglect them in your analysis. Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2 sentences.
Background
Set the scene: background information, relevant facts, and the most important issues.
Where did the issue take place? Consider this because you need to consider cultural and environmental considerations that may differ from those of the United States, in your analysis.
When did the issue take place? There may be historic and environmental considerations different from those of the United States, which should be considered in your analysis.
Who was affected by the issues? In other words, who are the stakeholders inside and outside of the organization that needs to be considered when formulating an analysis, and possible response to the situation?
Evaluation
Why did the issue occur? This may involve conjecture on your part. It is all right to speculate; just identify your speculation as such. In an empirical case, causal factors may be identified as such. Outline the various pieces of the case study that you are focusing on. Evaluate these pieces by discussing what is working and what is not working. State why these parts of the case study are or are not working well.
Proposed Solution/Changes
Provide specific and realistic solution(s) or changes needed. Explain why this solution was selected. Support this solution with solid evidence, such as: concepts from class (text readings, discussions, lectures), outside research
Recommendations
How would you, as a manager, apply the insights gained from the case to improve an organization’s operations? Determine and discuss specific strategies for accomplishing the proposed solution. If applicable, recommend further action to resolve some of the issues. What should be done and who should do it?
The paper requirements are: title page, reference page, double-spaced, 1″ margins, APA style headings, Times New Roman, 12 pt. font and 3 academic outside sources in addition to the textbook (minimum of 4 sources).
Finalizing the Case – After you have composed the first draft of your case study analysis, read through it to check for any gaps or inconsistencies in content or structure. If you make revisions, proofread and edit your analysis before submission.
Case/Exercises for this Unit
Chapter 4, Exercise 5.1 – Indicators of effectiveness (page 74)
Please read the exercise and provide 2-3 paragraph response to questions:
Submit the original and revised lists of indicators of effectiveness that you generated for your organization.
Provide rationale for why you selected those indicators.
Explain how did your list compare to the provided factors on pp. 74-75?
Chapter 6, Exercise 6.1 – The intervention style indicators (page 100)
Please read the exercise and provide 2-3 paragraph response to questions:
Score the instrument. Submit the response grid and scores for all five modes of intervening.
Explain your most preferred style (or styles)?
Explain how does this make you more (or less) effective as a manager? As someone leading a change effort?
Do the results of this instrument surprise you? Do you think that you should change your style? Why or why not (to both questions)?
RESEARCH ANALYSIS
Introduction
Each chapter contains a Research Analysis assignment based on some of the theory presented in that chapter. One of your assignments each unit (1 through 8) will be to review related research as directed and write an interpretation of your results. After completing your write up, please submit it by 11:59 p.m. Sunday CT.
Directions
Using the cited research from the textbook as a starting point, you are to find a current (as recent as possible) related journal article, preferably on the same topic. You should then read the current article and compare its’ results and findings to those summarized in the text. After determining whether the results and findings are the same or different from those cited in the textbook, you then need to explain what those similarities or differences mean, in plain English.
All cited material must include both internal citations and a complete reference list at the end of the paper. A cover sheet should minimally indicate the name of the Research Report, the name of the course, the student’s name and the date.
Article Specific Directions
Chapter 4-6
The articles used to support Chapters 4 through 6 range from foundation articles to fairly recent, so you should be able to find something at least as recent as the articles cited in the chapters. The point of the exercise is to find another article to compare and contrast with the points summarized in the text.
To that end it may be helpful to:
Use the library databases to search on authors cited in the chapters to find related articles. Our library should have full-text access to some relevant works that you can use for this assignment. An alternate strategy would be to search for articles citing these authors and see if we have access to those.
Use the topic of interest in the text to generate search terms. For example, in Unit 1, “freezing”, “unfreezing”, and “refreezing” were possible choices.
You do not want to merely summarize the article. You want to indicate whether the article you found is consistent or inconsistent with the material presented in the text. Then you want to discuss what these results, along with the material presented in the text, mean to managers in terms of recognizing the need for change and starting the change process.

Introduction
The student will be provided with case studies (or similar exercises) related to the current readings during Units 1 through 8 of the course. After reading the relevant cases (or similar exercises), students will provide a written response in either one of two ways. The student will provide either a 2-3 paragraph written response for each question listed after the case study (or similar exercise) or provide a written case study analysis. Either product should be constructed using 7th Edition APA style, include in-text citations and references. If the case or similar exercise does not have questions listed, the written response will follow the directions in the below section. Directions will indicate when to use the case study guidelines or provide a 2-3 paragraph response for the listed questions.
Directions – Case Study Guidelines
Drafting the case, think like a practicing manager. As part of your analysis, it is necessary, but not sufficient to answer the following questions in enough depth to show that you have performed more than a superficial reading of the case’s content, and subsequently applied relevant theory.
Introduction
Identify the key problems and issues in the case study. What is the issue being presented or analyzed in the case? Focus on the main issue in the case if more than one topic is presented. Use your judgment to decide on which issue is the one that is potentially most costly to an organization if left unresolved. There are more kinds of costs to be considered than economic costs. Do not neglect them in your analysis. Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2 sentences.
Background
Set the scene: background information, relevant facts, and the most important issues.
Where did the issue take place? Consider this because you need to consider cultural and environmental considerations that may differ from those of the United States, in your analysis.
When did the issue take place? There may be historic and environmental considerations different from those of the United States, which should be considered in your analysis.
Who was affected by the issues? In other words, who are the stakeholders inside and outside of the organization that needs to be considered when formulating an analysis, and possible response to the situation?
Evaluation
Why did the issue occur? This may involve conjecture on your part. It is all right to speculate; just identify your speculation as such. In an empirical case, causal factors may be identified as such. Outline the various pieces of the case study that you are focusing on. Evaluate these pieces by discussing what is working and what is not working. State why these parts of the case study are or are not working well.
Proposed Solution/Changes
Provide specific and realistic solution(s) or changes needed. Explain why this solution was selected. Support this solution with solid evidence, such as: concepts from class (text readings, discussions, lectures), outside research
Recommendations
How would you, as a manager, apply the insights gained from the case to improve an organization’s operations? Determine and discuss specific strategies for accomplishing the proposed solution. If applicable, recommend further action to resolve some of the issues. What should be done and who should do it?
The paper requirements are: title page, reference page, double-spaced, 1″ margins, APA style headings, Times New Roman, 12 pt. font and 3 academic outside sources in addition to the textbook (minimum of 4 sources).
Finalizing the Case – After you have composed the first draft of your case study analysis, read through it to check for any gaps or inconsistencies in content or structure. If you make revisions, proofread and edit your analysis before submission.
Case/Exercises for this Unit
Chapter 4, Exercise 5.1 – Indicators of effectiveness (page 74)
Please read the exercise and provide 2-3 paragraph response to questions:
Submit the original and revised lists of indicators of effectiveness that you generated for your organization.
Provide rationale for why you selected those indicators.
Explain how did your list compare to the provided factors on pp. 74-75?
Chapter 6, Exercise 6.1 – The intervention style indicators (page 100)
Please read the exercise and provide 2-3 paragraph response to questions:
Score the instrument. Submit the response grid and scores for all five modes of intervening.
Explain your most preferred style (or styles)?
Explain how does this make you more (or less) effective as a manager? As someone leading a change effort?
Do the results of this instrument surprise you? Do you think that you should change your style? Why or why not (to both questions)?

Project Guidelines
First, please read the following article on pay structuring decisions: Pay Structure Article.

How to structure employee compensation

Second, you will need to create pay structures for the following positions: chemical engineer, HR manager, and a used-car salesperson. If you look in the pay structure article under the frequently asked questions, you will find a FAQ section and these four questions listed will give you great insights to getting started on this project. Discuss which pay structure you will use: hourly, salary, commission, and bonuses. Also, please provide a pay range for each of these positions. Most important is that we align incentive plans with performance.
Project Grading
The project is worth 50 points. Please make sure to address each pay structure with the three positions. Each position will be worth 17 points each. Make sure to address the pay structure for the position, the pay range, why you chose that structure, and any other information you would like to provide. I have attached the general paper writing rubric if needed. This project will address SLO 1, SLO 5, and CLO 1.

Journal Entry Introduction
After reading Chapter 11, I found that job satisfaction was the main topic that interested me the most. With this item, we are digging into the function of employee motivation. During my management tenure at Kohl’s, I always thought about and asked employees if they were happy with their job. Before the pandemic started, I created a Dining with the Dudes program. At that time, the leadership team consisted of me, Justin, and Blake. Dining with the Dudes consisted of choosing employees randomly to eat lunch with leadership to discuss the store. How was the store operating from your point of view, what are we doing right or what are we doing wrong? It was a time when employees could speak their ideas to leadership. I feel this program empowered employees to have a voice and, in turn, be happy with their jobs. Have you ever sat back and thought about how satisfied you are with your job?
Journal Directions
A. Complete the Connect ABA: What Motivates Me at Work? You can find the link right below the journal project in the homework folder.
B. Complete the attached employee satisfaction survey and you do not have to submit the results of the survey. Simply use the results to discuss part C.
C. Discuss the results from the ABA and the survey. The following questions can be used on what you need to answer in the journal entry: What portions of the your current job are you happy or not happy? Does your company do very well in these with keeping you satisfied with your job? Are there any areas that you think the company can make to increase job satisfaction? In your discussion, please do not mention the company name.
Journal Entry Grading
Please make sure to address all of the items in the journal directions area. This project will be worth 50 points and the length to provide a good analysis will be at least 1/2 page to potentially obtain full credit.

Unit 3: Discussion
Introduction
You should consider the discussion threads as being analogous to the kind of discussions you would have in a face-to-face class: our goals should be to say things that are interesting, provocative, and respectful. Since this is a classroom setting, you are encouraged to proofread, and to avoid the more slang- and emoticon-fueled discourse that appears on Twitter and Facebook. One of the goals here is professional preparation; if you would not say or do something in the workplace, then you should not post similar material in a discussion thread. You can post more than twice to the postings of your peers; the two longest postings are the ones that will be evaluated.
Where possible, the threads will cover supplemental material incorporated into each chapter, via videos related to the supporting discussion integrated into your textbook chapters. Postings should not merely summarize the material, but should deal with how to apply the material in practice.
Directions
Every week respond to one question. The posting should consist of no less than 250 words and should incorporate at least one outside, i.e., from a library database search, APA formatted reference at the end of the post. After posting your answers, begin making two (2) or more replies to other students’ posts. Your responses should ask a pertinent question, contribute significantly to your classmate’s posting and foster further discussion in order to receive the full points per response (up to 2 responses). Response postings have the same requirements for length and outside references as original postings. Review the grading rubric before beginning this assignment.
Questions
INDICATE, BY NUMBER, WHICH QUESTION YOU ARE RESPONDING TO WHEN MAKING YOUR POSTS.
Explain recognizing the need for change in an organization, include how the response is informed by theory (theories)?
What are the root causes of resistance to change in organizations, include how the response is informed by theory (theories)?
Unit 3: Case Study
Introduction
Identify the key problems and issues in the case study. What is the issue being presented or analyzed in the case? Focus on the main issue in the case if more than one topic is presented. Use your judgment to decide on which issue is the one that is potentially most costly to an organization if left unresolved. There are more kinds of costs to be considered than economic costs. Do not neglect them in your analysis. Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2 sentences.
Background
Set the scene: background information, relevant facts, and the most important issues.
Where did the issue take place? Consider this because you need to consider cultural and environmental considerations that may differ from those of the United States, in your analysis.
When did the issue take place? There may be historic and environmental considerations different from those of the United States, which should be considered in your analysis.
Who was affected by the issues? In other words, who are the stakeholders inside and outside of the organization that needs to be considered when formulating an analysis, and possible response to the situation?
Evaluation
Why did the issue occur? This may involve conjecture on your part. It is all right to speculate; just identify your speculation as such. In an empirical case, causal factors may be identified as such. Outline the various pieces of the case study that you are focusing on. Evaluate these pieces by discussing what is working and what is not working. State why these parts of the case study are or are not working well.
Proposed Solution/Changes
Provide specific and realistic solution(s) or changes needed. Explain why this solution was selected. Support this solution with solid evidence, such as: concepts from class (text readings, discussions, lectures), outside research
Recommendations
How would you, as a manager, apply the insights gained from the case to improve an organization’s operations? Determine and discuss specific strategies for accomplishing the proposed solution. If applicable, recommend further action to resolve some of the issues. What should be done and who should do it?
The paper requirements are: title page, reference page, double-spaced, 1″ margins, APA style headings, Times New Roman, 12 pt. font and 3 academic outside sources in addition to the textbook (minimum of 4 sources).
Finalizing the Case – After you have composed the first draft of your case study analysis, read through it to check for any gaps or inconsistencies in content or structure. If you make revisions, proofread and edit your analysis before submission.
Case/Exercise for this Unit
Chapter 7, Case Study 7.1 – Site Security and Secure Escorts
Please read the case and:
Submit answers to the four questions following the case by the previously noted deadline.
You may want to consider the above factors (Case Study Guidelines) when you are preparing your case answers as an aid to organizing your information.
Chapter 7, Exercise 7.1 – Raising awareness of your implicit model of organizational functioning
Complete Steps 1 through 5 of Exercise 7.1. Where Steps have you “making notes” or “filling in tables” record this information somewhere so that you can refer to it later.
Describe the model that you developed in narrative form. In your answer you might consider:
What are the variables and relationships?
How do they relate to each other?
In what directions are the influences?
Are the results surprising to you?
Are any of the relationships unexpected?
Introduction
Each chapter contains a Research Analysis assignment based on some of the theory presented in that chapter. One of your assignments each unit (1 through 8) will be to review related research as directed and write an interpretation of your results. After completing your write up, please submit it by 11:59 p.m. Sunday CT.
Unit 3: Research Analysis
Directions
Using the cited research from the textbook as a starting point, you are to find a current (as recent as possible) related journal article, preferably on the same topic. You should then read the current article and compare its’ results and findings to those summarized in the text. After determining whether the results and findings are the same or different from those cited in the textbook, you then need to explain what those similarities or differences mean, in plain English.
All cited material must include both internal citations and a complete reference list at the end of the paper. A cover sheet should minimally indicate the name of the Research Report, the name of the course, the student’s name and the date.
Article Specific Directions
Chapters 7, 8
The articles used to support Chapters 7 and 8 range from foundation articles to fairly recent, so you should be able to find something at least as recent as the articles cited in the chapters. The point of the exercise is to find another article to compare and contrast with the points summarized in the text.
To that end it may be helpful to:
Use the library databases to search on authors cited in the chapters to find related articles. Our library should have full-text access to some relevant works that you can use for this assignment. An alternate strategy would be to search for articles citing these authors and see if we have access to those.
Use the topic of interest in the text to generate search terms. Here, you can use “SWOT analysis” for a term, but you may also want to find related terms such as “information gathering” as possible choices.
You do not want to merely summarize the article. You want to indicate whether the article you found is consistent or inconsistent with the material presented in the text. Then you want to discuss what these results, along with the material presented in the text, mean to managers in terms of how SWOT analysis relates to conducting the change process.
Unit 4: Discussion
Introduction
You should consider the discussion threads as being analogous to the kind of discussions you would have in a face-to-face class: our goals should be to say things that are interesting, provocative, and respectful. Since this is a classroom setting, you are encouraged to proofread, and to avoid the more slang- and emoticon-fueled discourse that appears on Twitter and Facebook. One of the goals here is professional preparation; if you would not say or do something in the workplace, then you should not post similar material in a discussion thread. You can post more than twice to the postings of your peers; the two longest postings are the ones that will be evaluated.
Where possible, the threads will cover supplemental material incorporated into each chapter, via videos related to the supporting discussion integrated into your textbook chapters. Postings should not merely summarize the material, but should deal with how to apply the material in practice.
Directions
Every week respond to one question. The posting should consist of no less than 250 words and should incorporate at least one outside, i.e., from a library database search, APA formatted reference at the end of the post. After posting your answers, begin making two (2) or more replies to other students’ posts. Your responses should ask a pertinent question, contribute significantly to your classmate’s posting and foster further discussion in order to receive the full points per response (up to 2 responses). Response postings have the same requirements for length and outside references as original postings. Review the grading rubric before beginning this assignment.
Questions
INDICATE, BY NUMBER, WHICH QUESTION YOU ARE RESPONDING TO WHEN MAKING YOUR POSTS.
Managing change in practice 9.1 – Jo North: Start with the end in mind. Explain what do you think are the four key issues that leaders should attend to when introducing a change, include how the response is informed by theory (theories)?
Explain what elements do you think are necessary in planning and developing a change intervention, include how the response is informed by theory (theories)?
Introduction
The student will be provided with case studies (or similar exercises) related to the current readings during Units 1 through 8 of the course. After reading the relevant cases (or similar exercises), students will provide a written response in either one of two ways. The student will provide either a 2-3 paragraph written response for each question listed after the case study (or similar exercise) or provide a written case study analysis. Either product should be constructed using 7th Edition APA style, include in-text citations and references. If the case or similar exercise does not have questions listed, the written response will follow the directions in the below section. Directions will indicate when to use the case study guidelines or provide a 2-3 paragraph response for the listed questions.
Directions- Case Study Guidelines
Drafting the case, think like a practicing manager. As part of your analysis, it is necessary, but not sufficient to answer the following questions in enough depth to show that you have performed more than a superficial reading of the case’s content, and subsequently applied relevant theory.

Recruitment Strategy
Based on the job of a funeral home location manager…
Develop a recruitment plan, including both internal and external strategies, to attract these candidates. Consider modern trends in recruitment, such as social media platforms, recruitment tools, and diversity initiatives.
Explain how your recruitment plan will ensure a diverse applicant pool and comply with Equal Employment Opportunity (EEO) standards.
Selection Process
Design a selection process that ensures the best candidates are chosen for the role.
Outline the steps in the selection process, including interviews, assessments, and any necessary background checks.
Discuss the types of assessments you would use (e.g., cognitive tests, work samples, personality tests) and why they are relevant to the job you designed.
Training Program
Develop a training program for the new hire, focusing on the specific skills and knowledge required for the role.
Describe the training methods you would use and why these methods are suitable for the job.
Employee Development
Outline a plan for ongoing development of the employee in this role, focusing on career growth and retention.
Include opportunities for mentoring, job rotation, or additional formal education.
Explain how the development program supports employee engagement and retention.
HR Trends
Consider trends such as remote work, flexible schedules, and the use of artificial intelligence (AI) in HRM. Explain how you will leverage these trends to enhance the recruitment, selection, and development process for the role you designed. For example, how might AI be used to screen candidates or how can remote training tools be implemented effectively?