Chapter 7 Assignment 2 Objective Alignment: LO’s 3 & 4 Managing Human Resources

Chapter 7 Assignment 2 Objective Alignment: LO’s 3 & 4
Managing Human Resources
Part One:
Directions: Answer the following questions in paragraph form by inserting your response in
bold under the question.
1. List and steps to designing a structured situational interview.
2. List the steps to conducting an effective interview.
3. List and explain the three approaches used by employers to decide to whom to make
the offer. Which do you think is best? See page 219.
4. What items should a contract definitely include. See page 219.
Part Two:
Directions: First read the continuing case found on page 223 and then answer the two questions
below. Please insert your response in paragraph form in bold. When you are done submit both
parts to the drop box together.
Continuing Case: Carter Cleaning Company – The Better Interview
1. In general, what can Jennifer do to improve her employee interviewing practices? Should
she develop interview forms that list questions for management and non-management
jobs? If so, how should these look and what questions should be included? What other
screening techniques do you suggest?
2. Should she implement an interview training program? What items should this include?
the Book you will need for this assignment is called, Human Resource
Management,
Dessler, 15th
edition