QUESTIONS: In your response post to at least two peers, address the following: A

QUESTIONS: In your response post to at least two peers, address the following:
Are there any other reasons the communications were ineffective? Were there any other negative impacts or people negatively impacted that your peers did not mention? If so, explain.
What communication strategies or approaches could have been used to avoid the ineffective communications? What negative impacts would these have helped avoid, and why? Use course resources to support your response.
PEER POST # 1
Just recently at my place of work, there was a large incident created by lack of communication. We had a server that had worked with us months ago. She was fired due to substance abuse in the workplace. We are extremely short-staffed, and this employee had called my assistant manager to request her job back. My GM is on vacation for a week and doesn’t communicate with us much while she’s gone. The assistant manager decided that hiring her to help out while we are short wouldn’t be a bad idea. Typically the GM confirms all hires especially rehires, since she isn’t present this didn’t happen. Word got back to her about the situation when she came back and she disapproved. However, she had already been put in the system so now without probable cause we can’t fire her again. “In most work environments, a miscommunication is an annoyance—it can interrupt workflow by causing delays and interpersonal strife” (Soomo, 2023, p. 6.2). This mistake was caused by simply a lack of communication. My GM was not informed and didn’t necessarily want to be informed, about the new hire. When she was informed it was too late for her to make a decision about the situation. Nearly everyone was impacted by this situation. My GM was put in a difficult position by not being able to fix the problem. My assistant manager was negatively affected because she made the wrong call and didn’t communicate her decision. All of the employees now have to work with someone who may or may not bring substances back into the workplace putting everyone in a difficult position. The GM and employees didn’t have a say in this decision due to a lack of communication by the assistant manager. This makes us feel left out and stuck with the decision she made until something goes wrong. PEER POSt # 2
An example of ineffective communication that comes to mind occurred a few months ago at my current job. The VP of Operations wanted to increase the number of patients the pediatric department was seeing. The issue was the department was affected by a large number of no shows to appointments so the goal was to increase slot utilization. There was an instant message that was sent to the Clinic Supervisor that stated that any slots could be used no matter the label to make an appointment. For context a label WCC stands for well child check which is for an annual checkup. So what was communicated that even a sick visit or a walk in patient could be placed in that slot. I am the manager of the scheduling department for the clinic and I was not made aware of this change nor was the staff of the pediatric department. This was an example of an information rich message that was sent via a medium rich channel Microsoft Teams. The other issue was that the message was not conveyed to all key stakeholders which ended up causing a great deal of confusion. The communication did not take into account the impact it would have on the scheduling department also the pediatric department having inaccurate patient types scheduled in the incorrect slots. This could also impact the patients as certain slots had longer times like the previously mentioned well child check which took longer than a typical sick visit.