Category: Management

1. Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles.
2. References required in the assignment. Use APA style for writing references.
The Assignment must be submitted on Blackboard (WORD format only) via the allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling in your information on the cover page.
• Students must mention the question number clearly in their answers.
• Late submissions will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
• All answers must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.

General Instructions – PLEASE READ THEM CAREFULLY
advised to make their work clear and well presented, marks may be reduced for poor presentation.
must mention question number clearly in their answer.
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.

Critical Thinking Assignment

Module 05: Product and Service Design

In this module, you will learn about product and service design and capacity planning for products and services. Without the capacity to produce products or deliver services, the organization cannot meet customer and client demand.
Question Requirements:
Service Life Cycle
Suppose a company intends to offer a new service to some of its internal customers. Discuss how the fact that the customers are internal would change the process of managing the four phases of the service life cycle.
Address the following questions:
How does the internal nature of customers influence service introduction, considering factors like organizational culture and potential resistance to change?
How do internal customer relationships affect service growth, including feedback mechanisms and resource utilization?
Directions:
Write an essay that includes an introduction paragraph, the essay’s body, and a conclusion paragraph to address the assignment’s guide questions. Do not address the questions using a question-and-answer format.
Your well-written paper should meet the following requirements:
Be 5 pages in length, which does not include the title and reference pages, which are never a part of the content minimum requirements.
Use Saudi Electronic University academic writing standards and APA style guidelines.
Support your submission with course material concepts, principles, and theories from the textbook and at least two current, scholarly, peer-reviewed journal articles. Current articles are those published in the last five years.
Ensure zero plagiarism. (very, very important)
In advance of submission, review the grading rubric to see how you will be graded for this assignment.
Learning Outcomes
Analyze how decisions made in product and service design impact operations management.
Evaluate how decisions made in product and service design impact the organization’s overall success.
Appraise how capacity planning impacts the ability of the production system to perform effectively.
Examine the reliability computations value for operations management.
Argue how capacity planning impacts customers’ satisfaction.
Readings
Required:
Chapters 4 & 4S in Operations Management
Chapter 4 & 4S PowerPoint Presentation
Long, Y., Ceschin, F., Mansour, N., & Harrison, D. (2020). Product-Service systems applied to reusable packaging systems: A strategic design tool. Design Management Journal, 15(1), 15–32. https://doi.org/10.1111/dmj.12057
Recommended:
Hazee, S., Yves Van, V., Delcourt, C., & Kabadayi, S. (2020). Service delivery system design for risk management in sharing-based product service systems: A customer-oriented approach. International Journal of Operations and Production Management, 40(4), 459-479. https://doi.org/10.1108/IJOPM-08-2019-0581
Cabanes, B., Hubac, S., Masson, P.L., Weil, b. (2021). Improving reliability engineering in product development based on design theory: The case of FMEA in the semiconductor industry. Research in Engineering Design, 32(3), 309-329. https://doi.org/10.1007/s00163-021-00360-1

The Assignment must be submitted on Blackboard (WORD format only) via allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page.
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.

General Instructions – PLEASE READ THEM CAREFULLY
advised to make their clear and well presented, marks may be reduced for poor presentation.
must mention question number clearly in their answer.
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.
Notes:

Your answers MUST include at least four scholarly peer-reviewed references, using a proper referencing style (APA). Remember that these scholarly references can be found in the Saudi Digital Library (SDL).
Make sure to support your statements with logic and argument, citing all sources referenced.

Directions:
1.Support your submission with course material concepts, principles, and theories from the textbook and at least three scholarly, peer-reviewed journal articles
2.Cite the textbooks and cite any other sources if appropriate.
3.Formatted according to APA 7th edition
4.Text Not Image.
5.Unique Answer.
6.Avoid Plagiarism.
7.4-5 Pages which do not include the title page and reference pages.
8.AI is not allowed.
To Download Text Book Click Here >> (( TEXT BooK MGT 530 ))
PPT Slides (( Click Here ))

Describe expectations for an assignment

Part II of the Strategic Audit will focus on the internal assessment of your selected company. You will address the following items in detail and demonstrate analytical and critical thinking skills, and problem-solving skills.

Internal Environment: Strengths and Weaknesses (SWOT)
Marketing
What are the corporation’s current marketing strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
How well is the company performing in terms of analysis of market position and marketing mix (that is, product, price, place, and promotion) in both domestic and international markets?
How dependent is the company on a few customers? How big is its market? Where is it gaining or losing market share?
What percentage of sales comes from developed versus developing regions? Where are current products in the product life cycle?
Does marketing provide the company with a competitive advantage?
How well does the company’s marketing performance compare with that of similar corporations?

Finance
What are the corporation’s current financial strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
Does finance provide the company with a competitive advantage?
How well does the company’s financial performance compare with that of similar companies?

Research and Development (R&D)
What are the company’s current R&D strategies and objectives?
Are they clearly stated or merely implied from performance or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
Does R&D provide the company with a competitive advantage?

Operations and Logistics
What are the company’s current manufacturing/service strategies and objectives?
Are they clearly stated or merely implied from performance or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
What are the type and extent of operations capabilities of the company? How much is done domestically versus internationally? Which products have the highest and lowest profit margins?
Are manufacturing or service facilities vulnerable to natural disasters, local or national strikes, reduction or limitation of resources from suppliers, substantial cost increases of materials, or nationalization by governments?
How well does the corporation perform relative to the competition? Is it balancing inventory costs (warehousing) with logistical costs (just-in-time)?
Do operations provide the company with a competitive advantage?

Human Resources Management (HRM)
What are the company’s current HRM strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies and with internal and external environments?
How well is the company’s HRM performing in terms of improving the fit between the individual employee and the job? Consider turnover, grievances, strikes, layoffs, employee training, and quality of work life.
Does HRM provide the company with a competitive advantage?
How does this company’s HRM performance compare with that of similar company?
How well is the company managing the diversity of its workforce? What is the company’s record on human rights? Does the company monitor the human rights record of key suppliers and distributors?

Information Technology (IT)
What are the company’s current IT strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
Does IT provide the company with a competitive advantage?
How does this company’s IT performance and stage of development compare with that of similar companies?

Summary of Internal Factors.
Which of these factors are core competencies? Which, if any, are distinctive competencies? Which of these factors are the most important to the company and to the industries in which it competes at the present time? Which might be important in the future? Which functions or activities are candidates for outsourcing?
This Assignment/ Audit is focusing on Amazon.

In Part 4 of the course textbook, there are 12 mini cases. Select and read one mini case. For this discission, you will identify the case and provide a summary of the key elements of the case you selected. Based on the case you selected, explain how the case assists in formulating a corporate strategy.
Rothaermel, F. T. (2024). Strategic management (6th ed.). McGraw Hill. https://online.vitalsource.com/#/books/9781265954574
Chapter 8: Corporate Strategy: Vertical Integration and Diversification (ULO 4.1)
This chapter discusses the three dimensions of corporate strategy, boundaries of the firm, types of vertical integration along the value chain, and corporate diversification.
Chapter 9: Corporate Strategy: Strategic Alliances, Mergers, and Acquisitions (ULO 4.1)
This chapter reviews how firms achieve growth, strategic alliances, and mergers and acquisitions.

I would like you to design me a presentation that looks good and clean I have all the content attached I just need you to like rewrite the content and make it fit a presentation like don’t change the words but Like just optimize it for slides. The slides shouldn’t have a lot of text so you will just summerize the copy and highlight important points. And then add it to the slides also I would like speaker notes if possible so I can elaborate and explain each bullet point more. attached is the presentation content alongside the readings I used to create the content. this is an executive briefing so basically I am playing the role of a manger presenting this situation to senior managers

Describe expectations for an assignment

Part II of the Strategic Audit will focus on the internal assessment of your selected company. You will address the following items in detail and demonstrate analytical and critical thinking skills, and problem-solving skills.

Internal Environment: Strengths and Weaknesses (SWOT)
Marketing
What are the corporation’s current marketing strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
How well is the company performing in terms of analysis of market position and marketing mix (that is, product, price, place, and promotion) in both domestic and international markets?
How dependent is the company on a few customers? How big is its market? Where is it gaining or losing market share?
What percentage of sales comes from developed versus developing regions? Where are current products in the product life cycle?
Does marketing provide the company with a competitive advantage?
How well does the company’s marketing performance compare with that of similar corporations?

Finance
What are the corporation’s current financial strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
Does finance provide the company with a competitive advantage?
How well does the company’s financial performance compare with that of similar companies?

Research and Development (R&D)
What are the company’s current R&D strategies and objectives?
Are they clearly stated or merely implied from performance or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
Does R&D provide the company with a competitive advantage?

Operations and Logistics
What are the company’s current manufacturing/service strategies and objectives?
Are they clearly stated or merely implied from performance or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
What are the type and extent of operations capabilities of the company? How much is done domestically versus internationally? Which products have the highest and lowest profit margins?
Are manufacturing or service facilities vulnerable to natural disasters, local or national strikes, reduction or limitation of resources from suppliers, substantial cost increases of materials, or nationalization by governments?
How well does the corporation perform relative to the competition? Is it balancing inventory costs (warehousing) with logistical costs (just-in-time)?
Do operations provide the company with a competitive advantage?

Human Resources Management (HRM)
What are the company’s current HRM strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies and with internal and external environments?
How well is the company’s HRM performing in terms of improving the fit between the individual employee and the job? Consider turnover, grievances, strikes, layoffs, employee training, and quality of work life.
Does HRM provide the company with a competitive advantage?
How does this company’s HRM performance compare with that of similar company?
How well is the company managing the diversity of its workforce? What is the company’s record on human rights? Does the company monitor the human rights record of key suppliers and distributors?

Information Technology (IT)
What are the company’s current IT strategies and objectives?
Are they clearly stated or merely implied from performance and/or budgets?
Are they consistent with the company’s mission, objectives, strategies, and policies, and with internal and external environments?
Does IT provide the company with a competitive advantage?
How does this company’s IT performance and stage of development compare with that of similar companies?

Summary of Internal Factors.
Which of these factors are core competencies? Which, if any, are distinctive competencies? Which of these factors are the most important to the company and to the industries in which it competes at the present time? Which might be important in the future? Which functions or activities are candidates for outsourcing?
This Assignment/ Audit is focusing on Amazon.