Category: Management

Description
Hang on to all your basic annotations because they will remain important to you. You will want to keep a catalog of all the sources you have uncovered related to your study topic. Although one of your major goals in utilizing the scholarly sources is to synthesize the literature, you will always want to have on hand the basic information from all the scholarly sources that you have collected.
Discuss in this Discussion Board (DB) assignment how you will organize and maintain your source and annotation collection. Use this as an opportunity to troll around online to learn about citation management software. In 500–700 words, share with your colleagues what you discovered is available. You can begin, if you want, with EndNote, which is a software tool that CTU provides to students, but this is only one of many options. Each student needs to determine what approach to organizing information is best for them as individuals. Share with your colleagues your discussion and address the following:
Appraise 3 citation management software programs that you discovered in your online search.
Evaluate the capabilities of each of these tools.
Identify and justify a particular tool that you think would be most useful to you.
Before posting your Primary Response, construct an outline, write a draft based on this outline, check your work with Draft Coach, and edit or revise as necessary before posting your work to the Discussion Board. Provide scholarly sources to support your discussion as appropriate. Your responses should be the product of your own critical thinking and deductive reasoning.
Responses to Other Students:
Respond to at least 2 of your fellow classmates with at least a 200-word reply about their Primary Task Response regarding items you found to be compelling and enlightening. To help you with your discussion, please consider the following questions:
How would you justify a different perspective from your classmate’s on the topic?
How, additionally, would you defend your classmate’s position?
What critique do you offer your classmate in regard to clarity and thoroughness of their post?
Please address all prompts. When offering counterargument or justification, consider practice, theory, and examples from your own experience, reading, or current events in presenting your position.
For assistance with your assignment, please use your textbook, all course resourc

The Assignment must be submitted on Blackboard (WORD format only) via the allocated folder.
Assignments submitted through email will not be accepted.
Students are advised to make their work clear and well presented; marks may be reduced for poor presentation. This includes filling in your information on the cover page.
Students must mention the question number clearly in their answers.
Late submissions will NOT be accepted.
Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions.
All answers must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism).
Submissions without this cover page will NOT be accepted.

Learning Outcomes:
CLO-Covered
1.
Recognize the fundamental concepts, theories, and principles, and examine challenges of organizational behaviour. (CLO1).
2.
Describe management issues such as diversity, attitudes and job satisfaction, personality, and values in organizational behaviour (CLO2).

Assignment 1
Reference Source:
Textbook: –
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behaviour: Improving performance and commitment in the workplace (7th ed). Burr Ridge, IL: McGraw-Hill Irwin.
Critical Thinking: –
Discussion Chapters: – Please read Chapters 2,3,4 & 5 “Job Performance, Organizational Commitment, Job Satisfaction & Stress” carefully and then give your answers based on your understanding.
Assignment Question(s):
1. In the context of organizational behaviour, how can the relationship between job performance and organizational commitment be influenced by external factors such as management practices, workplace culture, and employee work-life balance? (04 Marks) (Min words 200-250)
2.How does job satisfaction impact an employee’s overall contribution to organizational effectiveness, and what role does job satisfaction play in the long-term success of an organization? (03 Marks) (Min words 150-200)
3. In what ways can workplace stress impact organizational behaviour, and what strategies can organizations implement to mitigate the negative effects of stress on employees and overall organizational performance? (03 Marks) (Min words 150-200)
Important Note: –
1. Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles.
2. References required in the assignment. Use APA style for writing references.

Answers:
1.
2.
3.

Please see the attached file to complete the assignment. (the project ERP implementation is a currently working on it)

Service Life Cycle

Suppose a company intends to offer a new service to some of its internal customers. Discuss how the fact that the customers are internal would change the process of managing the four phases of the service life cycle.
Address the following questions:
How does the internal nature of customers influence service introduction, considering factors like organizational culture and potential resistance to change?
How do internal customer relationships affect service growth, including feedback mechanisms and resource utilization?
Directions:
Support your work with concepts, principles, and theories. at least three scholarly, peer-reviewed journal articles required
Cite the the textbooks and cite any other sources if appropriate.
Formatted according to APA 7th edition (times new roman size 12 double spacd)
Text Not Image.
Unique Answer.
Avoid Plagiarism.
4-5 Pages which do not include the title page and reference pages.
AI is not allowed.

How can you use communication to motivate and counsel your employees during their annual evaluation so that they want to be top performers?
Keep in mind that they all received what could be less than desirable news from administration – no raises and mandatory OT.
Think about the internal versus external locus of control that we learned about in Chapter 2, as well as intrinsic versus extrinsic motivation.
Which motivational theories would be most applicable in this situation? Why?
What can you do as a supervisor to motivate and retain your employees during this time?
What little things can you do to keep them happy?
And, how do you assist with managing time and stress (work-life balance) throughout the process?

After reading Case 6.3 on page 300 in the text, answer the following question: What are H. B. Fuller’s moral obligations in this case? What ideals, effects, and consequences are at stake? Have any moral rights been violated? What would a utilitarian recommend? A Kantian?
Case 6.3: Sniffing Glue Could Snuff Profits
Harvey Benjamin Fuller founded the H. B. Fuller Company in 1887. Originally a one-man wallpaper-paste shop, H. B. Fuller is now a leading manufacturer of industrial glues, coatings, and paints, with operations worldwide. The company’s 10,000 varieties of glue hold together everything from cars to cigarettes to disposable diapers. However, some of its customers don’t use Fuller’s glues in the way they are intended to be used.
That’s particularly the case in Central America, where Fuller derives 27 percent of its profits and where tens of thousands of homeless children sniff some sort of glue. Addicted to glue’s intoxicating but dangerous fumes, these unfortunate children are called resistoleros after Fuller’s Resistol brand. Child-welfare advocates have urged the company to add a noxious oil to its glue to discourage abusers, but the company has resisted, either because it might reduce the glue’s effectiveness or because it will irritate legitimate users.
Either way, the issue is irritating H. B. Fuller, which has been recognized by various awards, honors, and socially conscious mutual funds as a company with a conscience. Fuller’s mission statement says that it “will conduct business legally and ethically, support the activities of its employees in their communities and be a responsible corporate citizen.” The St. Paul-based company gives 5 percent of its profits to charity; it has committed itself to safe environmental practices worldwide (practices that are “often more stringent than local government standards,” the company says); and it has even endowed a chair in business ethics at the University of Minnesota. Now Fuller must contend with dissident stockholders inside, and demonstrators outside, its annual meetings.
The glue-sniffing issue is not a new one. In 1969, the Testor Corporation added a noxious ingredient to its hobby glue to discourage abuse, and in 1994 Henkel, a German chemical company that competes with Fuller, stopped making certain toxic glues in Central America. However, Fuller seems to have been singled out for criticism not only because its brand dominates Central America but also because—in the eyes of its critics, anyway—the company has not lived up to its own good-citizen image. Timothy Smith, executive director of the Interfaith Center for Corporate Responsibility, believes that companies with a reputation as good corporate citizens are more vulnerable to attack. “But as I see it,” he says, “the hazard is not in acting in a socially responsible way. The hazard is in over-marketing yourself as a saint.”
Saintly or not, the company has made matters worse for itself by its handling of the issue. H. B. Fuller’s board of directors acknowledged that “illegal distribution was continuing” and that “a suitable replacement product would not be available in the near future.” Accordingly, it voted to stop selling Resistol adhesives in Central America. “We simply don’t believe it is the right decision to keep our solvent product on the market,” a company spokesman said.
The Coalition on Resistoleros and other corporate gadflies were ecstatic, but their jubilation turned to anger when they learned a few months later that Fuller had not in fact stopped selling Resistol in Central America and did not intend to. True, Fuller no longer sold glue to retailers and small-scale users in Honduras and Guatemala, but it continued to sell large tubs and barrels of it to industrial customers in those countries and to a broader list of commercial and industrial users in neighboring countries.
The company says that it has not only restricted distribution but also taken other steps to stop the abuse of its product. It has altered Resistol’s formula, replacing the sweet-smelling but highly toxic solvent toluene with the slightly less toxic chemical cyclohexane. In addition, the company has tried—without success, it says—to develop a nonintoxicating water-based glue, and it contributes to community programs for homeless children in Central America. But the company’s critics disparage these actions as mere image polishing. Bruce Harris, director of Latin American programs for Covenant House, a nonprofit child-welfare advocate, asserts that Resistol is still readily available to children in Nicaragua and El Salvador and, to a lesser extent, in Costa Rica. “If they are genuinely concerned about the children,” he asks, “why haven’t they pulled out of all the countries—as their board mandated?”
Shaw, W. H., & Barry, V. (2015). Moral Issues in Business (13th ed.). Cengage Learning US. https://ccis.vitalsource.com/books/9798214349350

Follow Instructions thoroughly.
Textbook: Basta A., Basta N. & Brown M. (2014) Computer Security and Penetration Testing, Cengage, 2nd edition, ISBN: 9781285966403
Rubrics:
PURPOSE & AUDIENCE 25% Addresses purpose effectively, uses assignment to explore topic’s intrinsic interest, shows full understanding of issues, engages the audience, proves credibility, uses. headings, format, and citation in APA style (where relevant) effectively 25 points
ORGANIZATION 25% Focuses consistently on clearly expressing central ideas, uses paragraph structure and transition guide reader effectively 25 points
DEVELOPMENT 25% Explores ideas vigorously, supports points fully using a balance of subjectivity and objective evidence, reasons effectively making useful distinctions. . 25 points
LANGUAGE 25% Employs words fluently, develops concise standard English sentences, and effectively balances various sentence structures 25 points.
Hands-On Projects Project 2-1 1.
Create a chart showing the hierarchical classification of each reconnaissance category and methods discussed in this chapter. The specific format of the chart is up to you. For example, you can use UML, or you can create a Venn diagram, organizational chart, or something similar.
Whatever format you choose, your chart should indicate whether a particular method is legal, illegal, or unethical. It should also indicate the level of personal interaction required by a particular method.
2. Break into three work groups, one for each reconnaissance category: social engineering, dumpster diving, and Internet footprinting. For your assigned category, come up with methods that were not discussed in this chapter. Also, indicate methods that may become less valuable over time and why. For example, DNS zone transfer has become less valuable as more DNS servers are patched to deny zone transfers from anonymous or uncertified hosts.
Hands-on Project 2-2 1.
1. Using the Web search method of Internet footprinting, discover all you can about your school’s domain and network.
2. Using the network enumeration method of Internet footprinting, discover all you can about your school’s domain and network.
3. Using the DNS-based reconnaissance method of Internet footprinting, discover all you can about your school’s domain and network.
4. Using the network-based reconnaissance method of Internet footprinting, discover all you can about your school’s domain and network.

Discuss action items for the application of PESTEL or SWOT or Value Chain in preparation for the Team Term Project Part 1
Discuss one or two of the questions listed in segments A or B below.
A: Functional Area Marketing Management and Decision-Making
What implications can be drawn for the launch of a microbrewery service?
Evaluate the proposed new draft beer products (business running case, attachment 1) and discuss important factors to be considered in the process of selection of the successful combination of existing (offered by other breweries) and the new (in-house made) products.
At what price should the new products be sold? Why?
Evaluate the placement alternatives (in-house and through local wholesalers), including the sales needed to break even for the new microbrewery.
What distribution strategy do you recommend for the new microbrewery unit?
Design a promotion strategy for the new draft beers. Include how the restaurant owner should advertise and what message she/he should convey.
In preparation for your TTP PART 1, explain your initial plan for selection and application of decision support tools and method
B: Functional Area Finacial Management and Decision-Making
Explain the model of competitive advantage and economic value created, and the causality among value, cost, and price
Explain how companies are planning to increase their intrinsic value
Explain one of the five steps of the financial planning process and clarify its importance with examples from your TTP PART1
Discuss one of the three components of the corporate finance plan (sales forecast, forecasted financial statements, and methods for raising any external financing), and demonstrate its importance with an example from your TTP PART 1
Demonstrate with an example from your TTP PART 1 the main items need for the calculation of the free cash flow.
Explain the process of implementing, managing, and control of the financial programs with the help of an example related to your TTP PART 1
Financial Management Process & Corporate Business Strategy: explain the horizontal and vertical integration of the decision making with the help of an example from your TTP PART 1
In preparation for your TTP PART 1, explain your initial plan for selection and application of decision support tools and methods needed for the functional area financial management

How can you use communication to motivate and counsel your employees during their annual evaluation so that they want to be top performers?
Keep in mind that they all received what could be less than desirable news from administration – no raises and mandatory OT.
Think about the internal versus external locus of control that we learned about in Chapter 2, as well as intrinsic versus extrinsic motivation.
Which motivational theories would be most applicable in this situation? Why?
What can you do as a supervisor to motivate and retain your employees during this time?
What little things can you do to keep them happy?
And, how do you assist with managing time and stress (work-life balance) throughout the process?

After reading Case 6.3 on page 300 in the text, answer the following question: What are H. B. Fuller’s moral obligations in this case? What ideals, effects, and consequences are at stake? Have any moral rights been violated? What would a utilitarian recommend? A Kantian?
Case 6.3: Sniffing Glue Could Snuff Profits
Harvey Benjamin Fuller founded the H. B. Fuller Company in 1887. Originally a one-man wallpaper-paste shop, H. B. Fuller is now a leading manufacturer of industrial glues, coatings, and paints, with operations worldwide. The company’s 10,000 varieties of glue hold together everything from cars to cigarettes to disposable diapers. However, some of its customers don’t use Fuller’s glues in the way they are intended to be used.
That’s particularly the case in Central America, where Fuller derives 27 percent of its profits and where tens of thousands of homeless children sniff some sort of glue. Addicted to glue’s intoxicating but dangerous fumes, these unfortunate children are called resistoleros after Fuller’s Resistol brand. Child-welfare advocates have urged the company to add a noxious oil to its glue to discourage abusers, but the company has resisted, either because it might reduce the glue’s effectiveness or because it will irritate legitimate users.
Either way, the issue is irritating H. B. Fuller, which has been recognized by various awards, honors, and socially conscious mutual funds as a company with a conscience. Fuller’s mission statement says that it “will conduct business legally and ethically, support the activities of its employees in their communities and be a responsible corporate citizen.” The St. Paul-based company gives 5 percent of its profits to charity; it has committed itself to safe environmental practices worldwide (practices that are “often more stringent than local government standards,” the company says); and it has even endowed a chair in business ethics at the University of Minnesota. Now Fuller must contend with dissident stockholders inside, and demonstrators outside, its annual meetings.
The glue-sniffing issue is not a new one. In 1969, the Testor Corporation added a noxious ingredient to its hobby glue to discourage abuse, and in 1994 Henkel, a German chemical company that competes with Fuller, stopped making certain toxic glues in Central America. However, Fuller seems to have been singled out for criticism not only because its brand dominates Central America but also because—in the eyes of its critics, anyway—the company has not lived up to its own good-citizen image. Timothy Smith, executive director of the Interfaith Center for Corporate Responsibility, believes that companies with a reputation as good corporate citizens are more vulnerable to attack. “But as I see it,” he says, “the hazard is not in acting in a socially responsible way. The hazard is in over-marketing yourself as a saint.”
Saintly or not, the company has made matters worse for itself by its handling of the issue. H. B. Fuller’s board of directors acknowledged that “illegal distribution was continuing” and that “a suitable replacement product would not be available in the near future.” Accordingly, it voted to stop selling Resistol adhesives in Central America. “We simply don’t believe it is the right decision to keep our solvent product on the market,” a company spokesman said.
The Coalition on Resistoleros and other corporate gadflies were ecstatic, but their jubilation turned to anger when they learned a few months later that Fuller had not in fact stopped selling Resistol in Central America and did not intend to. True, Fuller no longer sold glue to retailers and small-scale users in Honduras and Guatemala, but it continued to sell large tubs and barrels of it to industrial customers in those countries and to a broader list of commercial and industrial users in neighboring countries.
The company says that it has not only restricted distribution but also taken other steps to stop the abuse of its product. It has altered Resistol’s formula, replacing the sweet-smelling but highly toxic solvent toluene with the slightly less toxic chemical cyclohexane. In addition, the company has tried—without success, it says—to develop a nonintoxicating water-based glue, and it contributes to community programs for homeless children in Central America. But the company’s critics disparage these actions as mere image polishing. Bruce Harris, director of Latin American programs for Covenant House, a nonprofit child-welfare advocate, asserts that Resistol is still readily available to children in Nicaragua and El Salvador and, to a lesser extent, in Costa Rica. “If they are genuinely concerned about the children,” he asks, “why haven’t they pulled out of all the countries—as their board mandated?”
Shaw, W. H., & Barry, V. (2015). Moral Issues in Business (13th ed.). Cengage Learning US. https://ccis.vitalsource.com/books/9798214349350