I need a book review written for “surrounded by bad bosses and lazy employee’s” by Thomas Erikson. This is for a leadership class for my businesses management degree. Please use the book as main source. Also “Leadership Experience” seventh edition by Richard L. Daft
Category: Leadership
Action research is the process of inquiry that is used to assist an individual o
Action research is the process of inquiry that is used to assist an individual or organization in solving a problem or improving a situation. For each scenario below, think about the reasons why things did not work out well for the company and more specifically, think about action research in terms of developing a plan for action.
Your task for this assignment is to explain what steps the organization should take by reviewing the standard action research and organizational development steps covered in the background materials. Try to assess which key step is missing in the scenario below.
Then write a 4- to 5-page paper using three scholarly sources from the required and optional readings list addressing the following for the scenario below:
The Perils of XYZ Widget Company
Sales have gone down at the XYZ Widget Company and nobody in the organization, including the CEO, seems to know why. They decide to hire you, an organizational development consultant, to do some action research. You and the CEO spend a lot of time discussing how to proceed and create a contract. The contract specifies that you will limit the scope to finding factors that led to the decrease in sales, come up with a plan of action within one month, and answer the following questions using the background data from the scenario below.
Scenario:
XYZ Widget Company has lost 20% of its market share over the past two years resulting in a sales loss of 1.5 million in 2017 and 2 million in 2018 for a total of $3.5 million. Each widget costs the consumer $29.99 to purchase, and the average customer will purchase three widgets annually. Each XYZ widget is produced for $8 dollars and is of higher quality than the competition.
One competitor (Jim’s Widgets) in the widget industry with a similar product has increased market share by 12% due to a lower production cost of $4 per unit and price to the consumer of $9.99.
The CEO of XYZ Widget Company is reluctant to lower prices and has had to eliminate commissions and bonuses of sales employees who exceed goals. In addition, seven of the 21-member sales team were laid off for non-performance of sales goals.
Develop an Action Research Strategy Plan covering the following Action Research Phases in a report to the CEO.
Data gathering and Diagnosis
Feedback
Planning Change
Intervention
Evaluation
What are the reasons behind the decrease in sales?
What actions or strategy (data/sales/changes) should be taken to turn sales around and regain market share?
What strategy should be taken to increase employee morale?
How long should this strategy take to complete?
Like many airlines around the world, leading Australian airline Qantas is facing
Like many airlines around the world, leading Australian airline Qantas is facing very difficult times in spite of having a 65% market share in its home market of Australia. Due to rising fuel costs and a slow world economy, Qantas has recently been losing money and their CEO Alan Joyce has some tough choices to make.
One difficult decision for Joyce is whether or not to sell Qantas’ frequent flyer program. It may seem odd for an airline to sell its frequent flyer program, but Qantas’ program is much more than just an airline reward program. Members of this program can gain points not only by flying on Qantas but also through other means such as shopping at one of Qantas’ corporate partners or using one of their credit cards. Points can be redeemed not only with free flights, but also with products from numerous retailers. Over 10 million Australians belong to this rewards program, almost half of the population.
The frequent flyer program is Qantas’ most valuable asset and a sale of this program would help Qantas get out of its current financial troubles. However, selling the program would also mean allowing another company to have access to Qantas most loyal customers including their business class and first class customers. In the long-run, there is potential the sale could backfire and would not be wise.
Do some research on CEO Joyce’s current choice of whether or not to sell their frequent flyer program, and also thoroughly review the background materials on intuitive versus rational decision-making including Buhler (2001) and Kourdi (2011). Your assignment will be to apply the background materials concepts to Joyce’s current big decision.
Some specific articles on Qantas to get you started:
Ross, K. (2014, Aug 27). Qantas CEO faces tough choices. Wall Street Journal [Proquest]
Ironside, R. (2014, Aug 15). Qantas warned to ground plans to sell frequent flyer program. The Gold Coast Bulletin [Proquest]
Gilder, P. (2014, Mar 29). Loyalty future cloudy. The Gold Coast Bulletin [Proquest]
Australia: Qantas frequent flyer hits 10 million member mark. (2014). MENA Report [Proquest]
Case Assignment
Once you have finished reading about Qantas and reviewing the background materials including Buhler (2001) and Kourdi (2003), write a 4- to 5-page paper addressing the following questions:
Is the decision whether or not to sell Qantas’ frequent flyer program a strategic or operational decision? Is it a programmed or non-programmed decision? Explain your answer using references to Buhler (2001) or Kourdi (2003).
Suppose Alan Joyce decides to take a rational approach to the decision whether or not to sell the frequent flyer program. List a step-by-step approach you would recommend, and include specifics regarding what kind of information or choices should be considered at each step. Do not just list the steps, give detail at each step and use material both from your research on Qantas and from Buhler (2001) or Kourdi (2003) to come up with these steps.
Joyce has been the CEO of Qantas for six years and is an experienced airline executive. Given his experience, do you recommend Joyce use a rational or intuitive approach to this decision? If there is a new CEO who comes from another industry and does not have this airline experience, would you recommend they use a rational or intuitive approach? Explain your reasoning, and make references to Buhler (2001) or Kourdi (2003) as appropriate.
Please fulfill the order Research Purpose and Methodology 1. Review the comment
Please fulfill the order
Research Purpose and Methodology
1. Review the comments that were provided and revise the sections that you have already completed at this point in your study.
2. Develop the Methodology/ Research Design section of your paper. This section will consist of the following sub sections. Use sub headings to label all of the sections of your report.
1. Data – Primary and secondary data: discuss the types of data that you will be using in your study and where you will be getting it.
2. Variables – clearly label and discuss all of the variables in your study. X1, X2, X3, X4 and your Y variable. Develop an illustration to showcase all of the variables and below the illustration discuss whey the selected variables are the best fit for your current study. Use documentation to discuss them. Label and name the illustration Example: Figure 1: Variable Overview.
3. Sample – clearly state that you will be using a sample of n=50. Describe the sample that you will be using. Where will you get them, zip codes and any other psycho graphic data that might help to describe them.
4. Instrument – Describe the survey that you will be using (we will revisit this section at a later point in the class). All students will be using a Likert Type survey. At this point just state the survey that will be using to collect the primary data.
5. Fieldwork – Describe the individuals who will be assisting you in collecting the surveys in the field. Only persons over the age of 18 can be included in the study as field agents. No children can be used.
Variables:
1. Does X1 socioeconomic status impact justice(Y) in the criminal system
2. Does X2 gender impact justice (Y) in the criminal system
3. Does X3 race or ethnicity impact justice (Y) in the criminal system
4. Does X4 geographic location impact justice(Y) in the criminal system
Justice: Independent variable Y
Equality: dependent variable X
To the writer, submit a professional essay (PhD) on the corporate culture at NAS
To the writer, submit a professional essay (PhD) on the corporate culture at NASA Johnson Space Center (JSC), given the directions provided below. Please ensure grammar, sentence structure, and writing are checked for plagiarism using Grammarly or some form of checker. John Kotter’s Leading Change (Chapters 10 and 11) and the PodCast should also be referenced. John Kotter persuasively argues that embedding an organizational transformation into the corporate culture is the last step of the change process, not the first step, as is so often assumed. As I discuss in the podcast, this is because cultures arise organically as a consequence of daily interactions among organizational members. It will take a long time for new behaviors to be routinized into daily interactions and thereby embedded into culture. Take a step back from your job and your company (NASA Johnson Space Center) and attempt to think about it objectively. What is the culture like at NASA JSC? Is it flexible or bureaucratic? Is it open door or political? Is it cutthroat or family friendly? What is it like and, most importantly, is the culture supportive of efforts to change? How easy or difficult is it to get things done? What stands in the way or clears the path?
Reference: Kotter, J. P. (2012). Leading Change. (Chapter 10, 11 )
PodCast: Culture and Future Predictions
https://uofh-my.sharepoint.com/personal/bcarlin_cougarnet_uh_edu/_layouts/15/stream.aspx?id=%2Fpersonal%2Fbcarlin%5Fcougarnet%5Fuh%5Fedu%2FDocuments%2FMANA%207362%2FPodcast%2FPodcast%205%20Culture%20and%20Future%20Predictions%2Em4a&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJPbmVEcml2ZUZvckJ1c2luZXNzIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXciLCJyZWZlcnJhbFZpZXciOiJNeUZpbGVzTGlua0NvcHkifX0&ga=1&referrer=StreamWebApp%2EWeb&referrerScenario=AddressBarCopied%2Eview
There are several assignments focused ONLY on pages 1-17 of Chapter 1 of the att
There are several assignments focused ONLY on pages 1-17 of Chapter 1 of the attached word document: (0) for the background essay portion, add to the essay in the appropriate placement, content about how Black women leaders have a life that requires resiliency b/c of statistical data on single motherhood, 1st generational education, poverty living, and the history of them receiving the charity assistance. (1) REVIEW each comment within the document and MAKE proper changes/edits/additions as requested by Darcel Brady and Dress for Success Indianapolis (DFSI) – after each item is completed, RESOLVE the thread and ACCEPT all deletions or additions. (2) insert (75) new citations throughout document as requested by Darcel and DFSI and to support various statements within the writing. (3) Look over when the term “They/Their” is used and be specific on who taking the “They/Their”. (4) Use citations ONLY from peer reviewed research articles (ANY YEAR) with specific details supporting statements. (5) for all research questions 1-5 (i.e., R1, R2, R3…) reconstruct the information provided under each questions w/ citations not changing the research questions as instructions are shown in PNG1 attached – think in terms of what I am researching. AND reduce information under each research question to one paragraph BUT ALSO add another paragraph of each research question with additional information to the background portion of this chapter. (6) Create a significance of the study essay as instructions are shown in PNG2 attached (7) Create a Population and Sample essay – using 10 Black women (Indianapolis Indiana area) nonprofit executives with survey, Strengthsfinder assessment, and leadership style as instructions are shown in PNG3 attached. (8) for the Description of Terms provide descriptions and citations as instructions are shown in PNG4 attached. (9) ensure a proper summary essay is added as shown in PNG5. REMINDERS: (1) DO NOT USE filler words such as Furthermore, For instance etc.. (2) take notice of the current citation references at the very end of the document – this will help you are complete the edit/review updates by Darcel Brady and Dress for Success Indianapolis
Find a current events article less than 30 days old and relate it to 2 PDF Arti
Find a current events article less than 30 days old and relate it to 2 PDF Articles (Feedback Effectiveness: Can 360—degree appraisals be improved? AND Why you didn’t get that promotion).
Actual Instructions & Rubric are attached on the WORD document.
An example of what this 2 page paper should look like is also attached as a PDF
Let me know if you need anything else!
Discuss what methods are best to use for developing better teams in the future.
Discuss what methods are best to use for developing better teams in the future. Be sure to annotate the author’s main points and thesis statement in your own words. (I have provided the article. see attached)
Part I: Introduction
Start the critique with the following information: the author’s name, the article title, and the author’s thesis statement.
Part II: Summary
Summarize the author’s purpose and main points, providing examples for clarity of understanding the author’s intended implications. Share key topics that support the author’s focus for this article. Provide ample details to enlighten the reader as to what the article is implying for audiences who are seeking research data about team building and/or the different types of teams (e.g., virtual, temporary, traditional, or innovative).
Part III: Review and Evaluate
To critically review the article, ask the following questions:
What are the credentials/areas of expertise of the author?
Did the author use appropriate methods to gather the evidence?
Did the author use accurate evidence?
Does the author’s use and interpretation of this evidence lead the reader to the same conclusion? Did the author build a logical argument?
Is there other evidence that would support a counterargument?
Was the author successful in making his/her point?
Part IV: Conclusion
State whether you agree with the author or not. Back up your decisions by stating your reasons. Give a general opinion of the work. Explain what you learned from reading the article and if you would recommend it to a friend/coworker.
Part V: Application
Predict some of the major challenges that teams will face in the future and explain why the need for teamwork will remain high as it relates to the article. Identify a team-building activity that may be useful for managing teams in the future and explain why.
Format the paper using APA style. Include citations and references.
Read Chapters 12, 13, and 14. (Book Attached) -Briefly discuss the culture of th
Read Chapters 12, 13, and 14. (Book Attached)
-Briefly discuss the culture of the organization you selected for your Organizational Dynamics Analysis.
Organization: HEALTHCARE HOSPITAL ORGANIZATION
-You will do this by identifying the assumptions, beliefs and values that influence how things are done.
-What is the impact of the organization’s culture on the success or failure in achieving the desired goals and outcomes?
To the writer: This professional paper (Advanced Writer) will require extensive
To the writer: This professional paper (Advanced Writer) will require extensive research, thought, and detailed verbiage. Before submitting, please check for grammatical and sentence structure errors. This paper should be written as if you are an employee of NASA’s Johnson Space Center (JSC).
Chapter 7 of Kotter’s book Leading Change explains the importance of empowering employees to execute a change initiative. Empowerment is giving someone else the power to make decisions. Kotter talks about the roadblocks to empowering employees, including formal structures, lack of skill, information systems and bosses discouraging actions to create change (Figure 7-1). In your experience (NASA JSC employee), which of these has sometimes impeded empowerment? Are there other things that have impeded empowerment that Kotter does not discuss? Does your organization effectively empower employees and if they do, why do you think they are successful at doing so? What are the problems that have been encountered when lower-level managers or employees are empowered?
References: If references are used, please provide them as needed. Otherwise, good, strong writing w/o references will be needed here.
Reference Book: Kotter, J.P., 2012. Leading Change, Harvard Business Review Press, Chapters 7