Category: Human Resource Management homework help

Jaimeeka Siggers 
WednesdayNov 22 at 7:34pm
According to Buchbinder & Thompson, there are 5 key themes identified by practicing healthcare managers. These themes are interest in the profession and satisfaction, role of mentors, variation in preparation, and challenges faced by healthcare managers (2010). The themes mentioned in the text have helped and improved healthcare managers in their line of work. Most gave a background of what got them interested in this field of work. These themes are very personal, and some can relate. Thinking about themes of healthcare, I think of what’s the point of healthcare? With this question everyone should have an answer whether you’re in healthcare or not. The point of healthcare is to provide health care to patients in need of special care. What do you think is the point of healthcare? 
When I think of the interest in the profession and satisfaction, it explains itself. You have interest in the profession, so you went for the job. Other hand, you get satisfaction when accomplishing something in the workplace. Examples of satisfaction through the workplace include “working closely with others who share a commitment to the helping profession, being challenged and never being bored in their roles, and having the chance to demonstrate their understanding and key skills in completing tasks and leading others (Buchbinder & Thompson, 2010). Everyone who loves doing their job should have satisfaction somewhere especially if good things are the outcome.  
In the role of mentor, anyone can be your mentor. Someone who is not in healthcare can be your mentor. Someone who is younger than you can be your mentor. Proverbs 22:6 says Train up a child in the way he should go; even when he is old he will not depart from it (2001). God is saying train or mentor someone in the direction of success and as they get older, they will still be in that field because you mentored and help them on a success journey. Also, could be saying mentor them until retirement. That speaks a lot of words for steering someone in the direction of success. “Mentorship, however formal, builds confidence and character, challenges our comfort zones, and creates lasting connections. And while mentorship is valuable in all walks of life, it’s particularly beneficial in the healthcare and medical professions due to their demanding academics, training, and job responsibilities” (Zansler, 2020).  
Variation in preparation is all about the variety of ways you have learned to get into the healthcare management position. Some may be personal, the other may be through school. Either way, that learning technique has granted you interest in studying healthcare. You may need plenty of experience in healthcare and you should line up your KSA’s with the position that best fits you and take the steps that need to be taken to fill that role.  
Challenges faced by healthcare managers can be hard. “Young and mid-career managers wrestle with the challenge of balancing family and career, a pressure felt particularly by many female managers” (Buchbinder & Thompson, 2020). Females have a hard time when dealing with children and babysitters versus men. That can be a challenge when you have a little one so young. Challenges can occur when someone is in school and managing a family also because you will get easily distracted. Healthcare management is not the only position where challenges can occur because your lifestyle can challenge you in any way possible. It is up to you to balance it and not let it overwhelm you. Psalm 86:7 says when I am in distress, I call to you, because you answer me (2001). Call on God for your troubles and he will answer you for what is best for you. 
There are different growth and changes during healthcare management. Changes can result in more people and less hours worked. Can be less people and more hours worked. Changes can also be different workloads for someone than before. “Change management in healthcare is the process of implementing innovation, new perspectives, processes, and approaches to enable improvements in areas such as care delivery, patient utilization, satisfaction, and engagement (AKASA, 2023). I look at changes as being a good thing for the job, but it also can be a bad thing. I believe these changes will impact the healthcare system successfully because as time goes by, there will need to be time for change. A change in the workplace can happen daily, weekly, or even monthly. New change causes for new responsibility and anytime the workplace has implemented change, it is a new approach to something. New changes in technology can support the clients in a better way and make it easier for healthcare workers to operate. The impacts on both care settings should be around the same because all changes should be used to elevate a company and not tear it down.  
“Employment of medical and health services managers is projected to grow 28 percent from 2022 to 2032, much faster than the average for all occupations” (U.S. Bureau of Labor Logistics, 2023). As far as employment for managers, the growth will impact the organization in a good way because the more workers the better. Even if there is no available work for them now as the years go on there will be job opportunities and more work for managers that should be filled. In any healthcare position, as years go on, the position percentage will grow in 5 to 10 years.  
AKASA. (13 March 2023). What is Change Management in Healthcare? Retrieved from What Is Change Management in Healthcare? – AKASALinks to an external site. 
Buchbinder, S.B. & Thompson, J.M. (2010). Career Opportunities in healthcare management. (1st ed.). Sudbury, MA: Jones & Bartlett. ISBN: 9780763759643   
Proverbs 22:6. ESV. Mentors. Retrieved from What Does the Bible Say About Mentors? (openbible.info)Links to an external site. 
Psalm 86:7. ESV. Difficulties of the Life. Retrieved from What Does the Bible Say About Difficulties Of The Life? (openbible.info)Links to an external site. 
U.S. Bureau of Labor Logistics. (6 September 2023). Medical and Health Services Managers. Retrieved from Medical and Health Services Managers : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics (bls.gov)Links to an external site. 
Zansler, S. (13 April 2020). Mentorship in the Healthcare & Medical Field. Retrieved from Mentorship Guide for Healthcare/Medical Students & Professionals (edumed.org)Links to an external site. 

Robin Cale 
MondayNov 20 at 7:09pm
Key Themes:
Interest in the Profession and Satisfaction:
          “Managers have high interest in the healthcare profession and derive significant satisfaction from their roles.” (Buchbinder & Thompson, Pg. 196, 2010) Most healthcare managers were once in the clinical role, as medical assistants, nurses, doctors, or something else. Part of what makes them successful managers is that they’ve experienced things from a different perspective within the clinical setting, so they are familiar with how things work, and can often give better ideas on how things should be run. “Job satisfaction is indispensable in the daily life of the workforce, and the mechanism that drives job satisfaction requires the attention of the management of corporate organizations.” (Freitag, et al., 2022)
Role of Mentors:
          “Mentors are role models who also act as guides for students’ personal and professional development over time.” (Henry-Noel, et al., 2019) Typically, each healthcare manager has someone who has helped them succeed in their position. This could be anything from suggesting they would be good at a healthcare manager position, training them for the position once it has been obtained, sometimes even being there as a second opinion or someone to bounce ideas off of once they have already successfully become a healthcare manager. Mentors are important because they are there for you to fall back on when you need additional assistance or expertise in situations. Mentors can be there for professional help and can also be there for people when they seek personal assistance. Having someone to talk to, when you are unsure, or stressed, is a good way to manage your thoughts and come out on the other end with results.
Variation in Preparation, Experiences, and Roles:
          “There are different paths to the type of career in healthcare management that you may desire.” (Buchbinder & Thompson, Pg. 198, 2010) Some people such as I, start by volunteering in a healthcare facility, or running EMS on an ambulance. Volunteering is helpful to the staff at the facility, and beneficial in helping you to decide if a career in healthcare is something you want to pursue. As a volunteer you can see the different areas of the facility, the different jobs that people hold, and what those jobs entail. Sometimes, seeing what goes on in a facility as an outsider is enough to help you recognize what needs to be done to better the facility, and the push some people need to pursue healthcare management so that they can make a difference for the future.
Challenges Faced by Healthcare Managers:
          There are, unfortunately, several challenges that healthcare managers must face in their daily lives. Managers must oversee other employees, and make sure they are doing their jobs effectively and efficiently. In doing so, it is also their responsibility to make sure they are getting their hours that they are scheduled for. Managing productivity is a large part of being a healthcare manager. You must make sure you have enough staff each day to safely take care of patients, but also not too many people on the clock to where it becomes counter-productive to the checks and balances portion of being a manager. You must make sure that your staff are happy, otherwise you must deal with staff turnover, and try to hire qualified personnel to replace the ones you’ve lost. Healthcare managers must deal with insurance companies, both on the staff side and the patient side. They also must deal with the rules and regulations of the hospital. They must make sure they follow appropriate steps to ensure quality, but also safety with every procedure and treatment that is provided. “Safety standards and compliance regulations are always changing in the healthcare industry and it’s important to stay on top of the ever-changing regulatory landscape.” (Brenner, 2021)
Growth and Changes
Long Term Care, Elder Care, and Geriatrics:
          With the baby boomers getting to the age where they may no longer be able to care for themselves, there will be more people looking for care and assistance. It has been suggested that healthcare managers not only be part of hospital settings and outpatient doctors’ offices, but also become part of facilities such as hospice, assisted living facilities and nursing homes. Having someone with experience and expertise would likely be helpful in ensuring the best care possible for those who are seeking it.
Information Technology and Data Management:
         As healthcare facilities begin to lean more towards the use of technology in their care, there will be “greater opportunities for managers with detailed knowledge, understanding and skills in managing data.” (Buchbinder & Thompson, Pg 201, 2010) It is helpful to have someone within your practice or facility that is skilled in the use of technology, as not all of us are. This person can help with system updates, issues with the technology being used, among other things.
Medicare, Medicaid, and Other Federal Health Programs:
          As more people are requiring the help of these federally funded insurance programs, it is important to not only understand each of them and how they work, but also understand how these services will either hurt or benefit you and your practice by accepting or not accepting them.
Performance Improvement/Quality/Patient Safety :
          Some healthcare managers have more experience in the customer service aspect of patient care than others. This is beneficial because those are the people who can help figure out what areas need the most improvement, and how to better the quality outcomes of patient care and safety. Patient safety is at the top of the list of importance when it comes to taking care of them, so it’s necessary to take all the right steps in ensuring it is done successfully, and in the most efficient way possible.
Clinical Leadership:
          As mentioned before, and suggested by one of managers during their interview, the best leaders often come from the bottom. The best leaders have started at the bottom of the totem pole and worked their way up into the management position. They have worked in each part, or at least some parts of the facilities where they are now managing and know what goes on, and what goes into each position. This helps them understand their employees better because they can honestly say they have been there and understand what needs to be done to improve things.
          The impact of these changes will help facilities grow and become more patient and employee focused. Having management who has been where you are now, and experienced the things you experience will help them make decisions that are best not only for the practice but also for you as an employee. It will help patients be treated at a lower cost and provide more options for treatment. Proverbs 3:27 says “Do not withhold good from those to whom it is due, when it is in your power to do it.” (What Does the Bible Say About Caring For Others? (2019) Becoming a healthcare manager means that you want to do good by your patients and employees. It means you care, and you want to make a difference so that things will be better for the future.
 References:
Brenner, B. (2021, July 29). The Top 5 Challenges Healthcare Managers Face. MEDPRO Disposal, LLC. https://www.medprodisposal.com/the-top-5-challenges-healthcare-managers-face/
Freitag, M., Aseem Kinra, Kotzab, H., & Megow, N. (2022). Dynamics in Logistics. Springer Nature.
Henry-Noel, N., Bishop, M., Gwede, C. K., Petkova, E., & Szumacher, E. (2019). Mentorship in Medicine and Other Health Professions. Journal of Cancer Education: The Official Journal of the American Association for Cancer Education, 34(4), 629–637. https://doi.org/10.1007/s13187-018-1360-6
Sharon Bell Buchbinder, & Thompson, J. M. Pg. 196, (2010). Career opportunities in health care management : perspectives from the field. Jones And Bartlett Publishers.
What Does the Bible Say About Caring For Others? (2019). Openbible.info. https://www.openbible.info/topics/caring_for_othersLinks to an external site.
WORD

1.  I have not known anyone that I know of who has suffered elder abuse or a crime against them as an elder. I have known an elder who abused drugs and alcohol and ended up dying alone and not being discovered for days. Being older, crankier, and an addict tends to push people away. In this case, many people tried to help over the years until it just became impossible. Resources or not, I do not know that anyone could have done anything differently other than the addict himself.
I used to do medical billing and I would have to call people for their past-due bills. Some of them would tell me they got $800.00 a month from social security and they did not even know how they were going to eat for the rest of the month let alone pay a medical bill. I think it is a crime to garnish these people’s bank accounts who can barely pay rent and eat. If it was not for them, we would not be here. We need to honor our elders and take better care of them as a society. We literally pay into social security our entire working lives, with the idea that we are investing in our future well-being and those who are currently receiving social security however, it is not enough alone as many elders are not doing that well.
A lack of money is not the only problem, some people are on social security and have other assets but they have caretakers who take advantage of them. I believe we need to make sure they are being protected financially. 
“Financial or Property Exploitation means illegal or improper use of an elderly or adult with a disability’s money, property, or other resources for monetary or personal benefit, profit or gain. This includes, but is not limited to, theft, misappropriation, concealment, misuse or fraudulent deprivation of money or property belonging to the elderly or adult with a disability” (Civil Financial Exploitation, (2022).
How do you think we can protect our elder’s assets and prevent them from being taken advantage of by caretakers but also acknowledge that it costs money to take care of them?
2.  There once was a lady that was known to some people in my neighborhood that had care giver come to her house daily and mistreat the women. this women would do things to this lady because she figured that she didnt have family close by that they could do what ever to the lady. the lady was all alone so she tolerated anything the caregiver did to her always. how things get handled in my neighborhood isnt correct but that care giver got her comeuppins and never looked back to  work with that lady again. The proper way to handle the situation would of been to call the cops as elder abuse is considered a felony. edler abuse can be physical, psychological, sexual , social, or financial. to report this type of abuse in nyc you can call 311 and they will get you to either the nys adult protective service line to take the proper steps to get the person under arrest.  

1.   In staten island senors who live in Nycha has access to resourses with in the neighborhood they have a recreation center for the seniors that provide them with breakfast and lunch and different array of services such as health care transportation services recreational activities and counceling given by the JCC (jewish community center) through the nyc department of aging. the new york department of aging mission is to work to eliminate ageism and ensure the dignity and quality of life of nyc’s older adultssand give support to the cargivers of these aged adults through service advocacy and education.Dfta.gov).  
2. The available programs and services for individuals aged 65 and above in my community of Norwalk, Connecticut, and examine whether there are any gaps in the current system. As we are living longer, it is crucial to assess whether the existing resources adequately meet the growing needs of this age group. Having an elderly parent with Parkinson’s Disease I know allot of these services and my father and family have both benefited from them personally.  In Norwalk, there are several local, state, and federal programs and services that cater to the needs of older adults such as Senior Centers, Healthcare Assistance, Transportation services, Home Care and Support, and Legal Aid and Counseling.  
Norwalk is home to multiple senior centers that offer a wide range of activities, socialization opportunities, educational programs, and health services tailored to older adults.  Connecticut’s Medicaid program, known as HUSKY Health, provides essential medical services and coverage for eligible seniors. Additionally, Medicare offers health insurance options for individuals aged 65 and above. ” Medicare helps older people pay the high cost of health care. It has two parts: hospital insurance (Part A) and supplementary medical insurance (Part B). Everyone 65 or older who is entitled to monthly benefits under the OASDHI program gets Part A automatically, without paying a monthly premium. Nearly everyone in the United States 65 or older is eligible for Part B; Part B is voluntary, and beneficiaries are charged a monthly premium. Persons with a disability under age 65 who have been getting Social Security benefits for 24 consecutive months are also eligible for both Part A and Part B, effective in the 25th month of disability.” 
Norwalk Transit District operates the “Norwalk Wheels2U” service, providing door-to-door transportation for older adults who may have difficulty using traditional public transportation. Various home care agencies in Norwalk offer assistance with daily living activities, personal care, meal preparation, and companionship for older adults who prefer to age in place. Organizations such as the Southwestern Connecticut Agency on Aging (SWCAA) provide legal assistance, counseling, and advocacy services to address the unique challenges faced by seniors.
While Norwalk has implemented several beneficial programs and services, I have found that there may still be some gaps in the support system. Some potential areas of improvement include availability of affordable and safe accessible housing options specifically designed for older adults is an ongoing concern. Enhancing access to mental health resources tailored to the needs of older adults is so essential. This includes increasing the availability of geriatric psychiatrists and counselors who specialize in addressing the mental health challenges faced by seniors. As well, providing comprehensive support services for family caregivers, including respite care, training, and financial assistance, can help alleviate the physical and emotional strain they often experience.
It is important to evaluate whether the current resources are sufficient to meet the needs of this age group by considering the increasing life expectancy and the growing population of older adults, It is possible that the existing array of services may fall short in some areas, requiring additional funding, infrastructure, and community involvement to bridge the gaps effectively.
Question: How can we enhance the support for our senior population in light of the changing culutral demographics and evolving needs? 

1.  Burnout and compassion fatigue are common concerns in the helping professions that can be tied to several factors. Consider working in this field—including past or present experiences—and discuss the environmental issues that can cause burnout or compassion fatigue (i.e., managerial style, culture/climate, physical environment, client issues, colleagues, etc.). After explaining the challenges of 2-3 factors, suggest improving those factors in the organizational climate and ultimately reducing the likelihood of burnout or compassion fatigue.
One thing that can be discouraging is organization and communication in the business. 
Another thing that can be tough in a work environment is feeling disrespected, whether about work or just being treated poorly by coworkers. 
Another topic that can be difficult is the caseload and performing as expected. At the same time, there may be others that need to meet the expectations and needs of clients. Witnessing that can be exhausting because you know that more can be done.
Ways to improve these issues can be discussed in weekly meetings to discuss and communicate how the organization can be run better where the needs and concerns of everyone are taken into consideration, and everyone is meeting those work expectations. There are other ways that burnout can happen. However, if the organization’s flow runs smoothly and there is support, the chances are less likely because being understood makes a tremendous difference. When there is one factor rather than five, it makes the work more manageable, but when there are five factors, there is likely a high chance of fatigue and burnout.
2.  Many people who work in this field experience burnout and fatigue due to the fact that they work many hours and even sometimes have to work overtime because of the need. Depending on the area you live in will have an impact on the number of hours and time you have to put into your job because the amount of clients you have could be more or less depending on this. Here in El Paso, their are many immigrants and homeless. The need for nonprofit organizations are high so their for the amount of burnout and fatigue is high on these workers. The lack of people in these kinds of jobs make the work load overwhelming to the ones who are doing this job.  

Your Unit 5 assignment forum is based on the Whitley vs BP, P.L.C. case study found in Chapter 12 of your textbook. The case involved a denial of benefits. At issue was the legality of a stock-drop suit directly in light of the Supreme Court’s recently stated requirements for such cases. The appellate court ultimately found the stockholders’ amended complaint as insufficient, and the district court erred in granting the stockholders’ motion to amend. You will explore the facts leading up to a decision in this case and evaluate the importance of this ruling to human resources practice and your role as a human resources practitioner.  Instructions:  As the Human Resource Manager at GreenTech Ltd., you are ready to prepare your next report. You will review, assess, and analyze a topic, event, or case, and based on your findings, you will share a written report with your supervisor, the Chief Human Resources Officer (CHRO). Your report will summarize the topic, event, or case and will include a recommendation for improving HR practice at your company.  Unit 5 Topic: Read the Whitley vs BP, P.L.C. case study found in Chapter 12 of your textbook readings this week. Based on your review of the case study, consider the following:    The appellate court ultimately found the stockholders’ amended complaint as insufficient, and the district court erred in granting the stockholders’ motion to amend.  Consider the determining factors that led to this conclusion. In responding to this topic, be sure to consider any types of pension plans the court referenced in their ruling. Benefits such as pension plans and healthcare plans are commonly leveraged to attract HRM341 – Employment Law Unit 5 Assignment Forum and retain top talent. Evaluate how the role of benefits as a compensation strategy impacts your practice as a Human Resources Manager.   Based on your review of the case study, address the role of benefits, in particular retirement benefits, in hiring practices in general and what the employer’s mandatory or discretionary obligations are regarding the structure of those benefits.   Part 1 • Summarize the law or legal principle involved. (This can generally be done in one paragraph.) • Summarize the case or event. Share the important facts and highlights that are important from a Human Resources practice perspective. (This can generally be done with one or two short paragraphs.) • Explain why the facts and highlights you chose were important for the practice of HR.  Part 2 • List at least five ways this case or event might impact the practice of HR. (This is a brainstorming activity. A bulleted list is fine for this.) • Identify which of the five items is most important to HR. Provide an assessment and analysis of that item, along with one directly related specific recommendation for the HR team. The recommendation must be actionable, must be explained, and must be supported with evidence from your readings and research.   (Keep in mind generic statements, broad ideas, unsupported personal opinions, and merely repeating what is in this assignment description do not satisfy the assignment requirements.)  This assignment is your opportunity to demonstrate your understanding of the law or legal principles based on the case or event reviewed as it relates to the practice of HR. This assignment is also your opportunity to demonstrate your critical thinking and analytical skills by using the case or event as a catalyst to explore how HR practices can be improved.  The goal of this assignment is not to do as much writing as possible but to do as much focused and thoughtful idea-sharing as possible.   Make sure you use evidence and support for each section of your response.   The ideal assignment will include the following: • Introduction  • Response to Part 1 (with citations linked to a reference) • Response to Part 2 (with citations linked to a reference) • Conclusion (with citations linked to a reference) • References (with a minimum of three references)  Requirements: • Submit your assignment in the text box of the designated Unit Assignment Forum.  APA format is not required for any assignment forum submission.  However, all assignments should be well-organized and include an introduction and conclusion.   • Support your answers with evidence from at least three resources (text, readings, research, etc.) using citations and references. • The required length of your entire response is approximately four to five paragraphs (summary, evaluation, comparison, opinion). • Review one to two classmate’s postings after posting your submission to the assignment forum. Use the RISE model of peer feedback to provide your classmates with constructive feedback that they may consider when finalizing the final project later in the semester. Be sure to read the criteria below by which your work will be evaluated before you write and again after you write. 

 
 Evaluate the ethical standards as they relate to managing boundaries in the helping process.
Scenario (MindTap: Ethics, Corey, 2021): “The client (LeAnne) thinks prayer should be her answer to her personal problems. She doesn’t believe she is hearing the Lord clearly. Her counselor (Suzanne) has some trouble in understanding what her client’s religion means to her or how to work within LeAnne’s religious framework in the counseling relationship. Instead, Suzanne comments that she feels she is in competition with God and the client’s religion. Suzanne wants her client to put more faith in the counseling process as an answer to her problems rather than relying on her religion.”
Assignment Directions
For this assignment, you will discuss the scenario in terms of managing the boundaries of the helping process.
Please be sure to address all of the following in your assignment:
Discuss the importance of following ethical guidelines in human service practice.

You may want to review the NOHS Ethical Standards for Human Services Professionals.

For the scenario above:

Identify the ethical problem.
Choose at least two NOHS Ethical Standards that align with the ethical problem and assess how they relate to managing boundaries in the helping process.
Determine a strategy to resolve the ethical problem.

Chapter 10 “Money”
Read Chapter 10 “Money” in its entirety then complete the following exercises to earn points for the week (50).  Be sure to write down the question, then answer it in paragraph form in complete sentences.  Please write down the questions before answering them for full credit!
Journal Entry 31 on page 347 “Reflect on your experience of money”.  List at least 3 different statements as well as techniques or advice listed in the chapter that you plan to incorporate into your planning.  Provide a solid paragraph to half a page of content.
Journal Entry 32 on page 348.  Answer all six questions in paragraph form.
Create a list of free activities that you can participate in much like those on page 354.  Come up with 5 new activities that are not on the list in the textbook.  
Practicing Critical thinking #24 “Education by the hour” on page 364.  Assuming you did the math correctly, what did you come up with for what is costs to attend one class?  What did you discover?  Do you view your education any differently now that you know what it costs you to attend?

Fill in template concerning benefits to be posted on website 
Develop a brief overview of the company that includes the organization’s vision, mission, and values.
Identify a minimum of three mandatory employee benefits.
Provide the legal justification crucial to understanding the mandatory benefits offered.
Identify a minimum of three discretionary employee benefits.
Provide related information that is crucial to understanding the discretionary employee benefits offered.
Evaluate how the discretionary and mandatory benefits align 
with the company’s organizational strategy.

Create a PowerPoint presentation (due in Week 8) based on your Key Assignment, Strategic HR Plan (submitted in Week 7). The presentation should have an introduction page as well as a reference page at the end. You should have no more than 25-30 words on each slide. Use bullet points or short phrases. Take full advantage of the notes section and remember to cite your sources. The speaker notes may be comprised of brief paragraphs or bulleted lists.