BMGT8004 Operations Management Assessment 3, 2026 | Toi Ohomai Institute of Technology

BMGT8004 Assessment 3

Total Weight : 30%

Group Task: Case Study Report (100 marks)

Word Count: approx. 3000 words (10% +-) Mention total word count on assignment cover page along with your name and ID.

All sources of information must be referenced using APA 7th style formatting.

1. Introduction & Company Overview (20 Marks)

  • Provide a concise introduction: purpose, scope, and limitations of the report.
  • Provide a clear overview of the company:
    products/services, industry, sales, competitors.

2. Supply Chain Performance Analysis (40 Marks)

  • Describe the current supply chain structure and key partners.
  • Analyse sourcing decisions (make/buy/outsource) and sourcing strategy.
  • Identify ONE major supply chain challenge the company experienced recently.
  • Evaluate how the company responded and how effective the response was.

Note: Support your analysis with context-specific and verifiable evidence linked directly to the selected company (e.g., company website, reports, or industry sources) and avoid generic descriptions.

The analysis must demonstrate critical evaluation by assessing:

  • How effective the company’s response was.
  • How this effectiveness can be determined.
  • Why the company may have chosen this response over alternatives.

The discussion should be supported by clear and logical reasoning,
explaining why the recommended or evaluated approach is appropriate or limited, instead of making unsupported claims that a strategy was “good” or “effective”.

3. Inventory Management Analysis (20 Marks)

  • Select ONE fast-moving product from a physical retail store
    (e.g., supermarket or large retail outlet) based on a store visit.
  • Estimate the annual demand for the selected product using a reasonable method.
  • This may include estimating average daily sales from shelf stock levels
    and replenishment frequency, and then calculating annual demand using
    the number of days the store operates
    (assume 362 days, excluding Christmas Day, Good Friday, and Easter Sunday).
  • Using the estimated annual demand, calculate EOQ
    (how many units per order and how many orders per year).
  • Where exact ordering and holding cost data are unavailable,
    you are expected to use reasonable assumptions based on:
    product context, store operations, and relevant assumptions.
  • Interpret operational implications of the calculated result of EOQ.

Note: Select a clearly identified specific product and provide evidence of a physical store visit. Annual demand estimation must be explained transparently and based on observed data rather than hypothetical figures.

When applying the EOQ model, you are expected to use reasonable and justified estimates for ordering cost and holding cost per unit.

Operational implications include:

  • Impacts on ordering frequency.
  • Stock-out risks.
  • Overstock risks.
  • Trade-offs between inventory cost and responsiveness.

4. Quality Management & Recommendation (20 Marks)

  • Evaluate the company’s current quality management practices.
  • Identify ONE key quality issue.
  • Provide ONE realistic and justified improvement recommendation.

Note:
Evaluate the company’s quality management practices using company-specific evidence, clearly identify ONE key quality issue, and propose ONE realistic and justified improvement that is appropriate to the organisation’s context, rather than a generic recommendation.

AI Declaration (Mandatory)

Note: This section does not carry marks but is mandatory.

Append with the report and submit one declaration per group. For any permitted AI use:

  • Include an AI Use Appendix with:
Requirement Description
Tool Name Mention the AI tool used.
Prompts Used Include prompts/questions given to the AI tool.
Outputs Incorporated Specify outputs used in the report (with edits if applicable).
Critique Write a 150–200-word critique covering:
benefits, limitations, and accuracy checks.
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