or your final reflection, in a MS Word file (double spaced, 2-3 pages required)

or your final reflection, in a MS Word file (double spaced, 2-3 pages required) — answer the following questions in your document:
Course Essentials of formal communication
Textbook- Bovée, C. L. & Thill, J. V. (2021). Business Communication Today. Business Communication with Pearson eText, Access Card, 15th edition. ISBN: 9780135891674
Why is it important to study business communication? (1-2 paragraphs)
What steps do you or will you take on the job that will help you strive for professional excellence with written communication? What strategies do you have, if any, that work for you? (1-2 paragraphs) (i am currently a Program manager for Centene working in quality improvement
)Think about a time when you broke disappointing news to someone in the workplace or in your personal life.
What strategy did you use to break the news? How did it go?
Now that you know how to write a negative news letter, is there anything you wish you had done differently to share or communicate the negative news? (1-2 paragraphs)
Have you ever had to communicate news to a big group of people, like your family or your entire workplace?
How did you decide what to put in the message?
If you had to do this again, what are two important presentation skills that you would use to communicate with your family or colleagues? (1-2 paragraphs)
What are two key take aways that stood out to you or you have gained from your experience in this course this term? (2-3 paragraphs)
Now that this course is complete, in relation to being a strong or better communicator, what are your next steps to accomplish your personal and/or career goals? (1 paragraph) (The next progression in my career would be senior program manager & /or director position)