Chapter 2 has some background on ADR (that is alternative dispute resolution). W

Chapter 2 has some background on ADR (that is alternative dispute resolution). With the high costs and uncertainty of legal disputes, alternatives can often be more efficient for all involved. ADR could get a lower cost (or even no cost) outcome in a shorter time rather than a long and costly process with less certainty. So a “win” might be avoiding a legal dispute altogether. Many agreements even require some sort of ADR (like arbitration).
To that end, the book starts with negotiation. It has some tips and theory on the process. Also, a book I have used to teach about negotiation in several classes is the classic Getting to Yes. Students have really enoyed this book and 6 key principles are summarized here: https://www.pon.harvard.edu/daily/negotiation-skills-daily/six-guidelines-for-getting-to-yes/
With this in mind, think about a relevant hypothetical dispute you may face in your personal professional life (be it a customer, neighbor, co-worker, employer, business issue, service provider, etc) and explain how a “negotiation” might help resolve this dispute. Use either 3 bold terms in the chapter (see 2.1) or at least 3 principles from Getting to Yes in your post. (1 point). Emphasize them in bold for us to see your choice of terms/principles and their usage.