Please explain to the school comitees, the dean, why I failed the courses. My mo

Please explain to the school comitees, the dean, why I failed the courses.
My mom died, and within one month my husband has passed away.. It was very difficult to for me to focus.
and also write to the financial Aid department explain my situation begging to forgiveness, so the will not charge me .
The reason I need an appeal I want to return to the program.