Produce an individual report , to analyze a current operations and quality management issue facing an organization/company using your knowledge and understanding of operations and quality management processes, tools and techniques and suggest improvement options that are relevant and appropriate to the evidence presented with a recommendation on how the issue should be addressed.
the target audience will be senior management personnel of the organization/company. Within your report, they will want to see evidence of current research, both industries-related as well as relevant academic research from academic credible sources.
• Present operations and quality management information and research in a professional manner using a range of credible sources.
• Provide background Information to your chosen sector and organization/company.
• Identify and evaluate the application of appropriate operations and quality management theory and best practice in different business contexts by clearly identifying current operations and quality management challenge(s) facing the organization’s / company’s sector.
• Apply an understanding of the scope and purpose of operations and quality management theory in practical business situations and organizations by clearly identifying your chosen operations and/or quality management challenge (a real issue or potential issue), supported by industry and academic research into the issue.
• Demonstrate an understanding of the approaches for managing quality and the application of continuous improvement within organizations, by developing and evaluating options to provide recommendations on how operations and quality management issues can be resolved and provide analysis on judging the success of these.
• Identify an issue that is substantive enough (i.e. a major operational issue) for you to research and make credible and relevant recommendations.
• Write in the 3rd person
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