As Dr. Butler said, diversity and inclusion don’t live in an organization’s diversity and inclusion office—they live within each of us and the ways in which we value diversity and are inclusive in our daily interactions with others. If an employee, colleague, peer, or friend feels overlooked, then they likely won’t stay, regardless of the diversity efforts that are in place.
Diverse teams are innovative teams, but in order to succeed there must be a sense of belonging—*an inclusive and psychologically safe environment.
*Abeer Dubey, People Analytics Director at Google, Lead Researcher on Project Aristotle, 2016 evaluated 180 teams to determine why some succeed and some fail and identified this as the most important of five factors for success (Google, 2016).
Whether or not you have a leadership title or rank, you can choose to use active listening and empathy as you listen to the stories and lived experiences of your peers and colleagues.
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ASSIGNMENT:
1. Write and submit a reflection about your experience following the five steps of active listening of your experience practicing active listening and a reflection about it. Be sure to discuss steps 1-5 and talk connect your response to at least 3 other sources found in this Active Listening as a Leadership Skill module (ie: 1. Simon Sinek’s TedTalk, 2. Deci & Ryan’s Self-Determination Theory, 3. Inclusiveness, 4. Dr. Kent Butler of UCF, 5. Dr. Brenda Allen of University of Colorado, 6. Brene Brown, 7. Quote from Oprah Winfrey…).
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