Discussion assignment for Operations Management Waiting Lines Many businesses

Discussion assignment for Operations Management
Waiting Lines
Many businesses utilize waiting lines to manage customer service. For example, banks, amusement parks, supermarket checkouts, fast food restaurants, call centers, check-in counters at airports, emergency departments of hospitals, and so many more. In the course of your week, consider an experience you had that led to a temporary demand for service that exceeded capacity, for example, variation in service duration or arrival rates, which led to a waiting line.
Address the following requirements:
Explain common measures of system performance and which of the common measures may be most effective for the business where you experienced a waiting line.
Describe why that measure would be effective and develop a strategy to minimize the waiting line while minimizing cost.
Develop a calculation to aid the business in making their operational choices.
Directions:
Use APA7 style (Page format, in text citation , and references)
Discuss the concepts, principles, and theories from your textbook. Cite your textbooks and cite at least 3 peer reviewed references. Remember the book in this course is Stevenson, W. (2021). Operations management (14th ed.). New York, NY: McGraw-Hill Irwin.
Your initial post should address all components of the question with a 500 word limit.
Reply to at least two discussion posts with comments that further and advance the discussion topic. . ((Dear tutor the discussion assignments required 1 initial post (which is the answer for the questions above) and two replies post. Each reply 150 words with at least one peer reviewed references. unfortunately I don’t have access to view my peers discussion therefore I will just need a general two replies about the same subject.)