Mis-understanding and delays can bring about conflict in the workplace, particu

Mis-understanding and delays can bring about conflict in the workplace, particularly when the parties have different interests. Reflecting on the story, what do you think Joseph could have done to manage the conflict between himself and his supervisor, Nicholas, in order to maintain a peaceful and productive work environment. List in priority, and explain two areas that would reduce possible conflict. Your responses must be supported by the reading material in Unit 4 on Conflict Management

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