Class, Based on my own memory of a similar situation shared with me by an intern

Class,
Based on my own memory of a similar situation shared with me by an internal consultant, I would have carried out the contracting and diagnosing stages similarly. Lincoln’s president called for third party intervention and this was carried out in a psychological contract: historical information, the problems viewed, and expectations from the parties as well as for the project (p. 309). This is an effective tool because it begins at the root of the problem, the history.
Similarly, the internal consultant which shared a similar dilemma stated that in one scenario, positive feedback was the tool that “fixed” the problem. All parties needed to provide feedback to their peers repeatedly over a period of time and within a specific time frame. The window or time frame was shortened each time feedback was shared amongst peers until it was conducted daily. Whether positive or negative, it was shared constructively and eventually fixed miscommunication problems and rebuilt relationships between employees.
I believe a third-party invention is most appropriate in this scenario with the many factors involved. It appeared as though the hospital was severely divided into sides and gossip led to the spread of misinformation put the president in a sensitive position, An unbiased third-party is a perfect fit for a company that has already become divided as the hospital was. The third part intervention is effective as long as follow-though is conducted. The member of the third party met with the parties over the following year to ensure that the commitments were kept (p. 313). I believe this process should continue over the next 4 years to continue to hold all parties accountable, ensure appropriate habits are made, and attempt to measure progress within the hospital.
Cummings, T., & Worely, C. (2018). Organization Development and Change (11th ed.). Cengage Learning US. https://online.vitalsource.com/books/9780357446881