Collection letters are sent to encourage patients to pay overdue balances. After two statements are mailed to patients with no response, the clinic begins sending collection letters.
Lack of payment from a patient may not be considered serious until after 30 days. When the patient fails to respond to a 30-day statement with an “Overdue” remark, a series of collection letters begins.
For this assignment, I want you to compose the First, Second, and Third Collection Letter for a delinquent patient. These letters should vary in tone with the last one being the most assertive in requesting payment for services rendered. Use MS Word to compose your letters. Just use one document that is 3 pages long to detail your 3 letters. The format should be a standard block letter with all the necessary elements. Hope you have fun with it, be creative yet stern, and know that after 120 days patients usually get sent to a collection agency (as long as their bill is large enough).
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