Using your study throughout the class, review the “Petrie Electronics” case stud

Using your study throughout the class, review the “Petrie Electronics” case study on page 494 and provide your solution to the following questions. Be detailed and clear in your 5-6 page analysis. Justify your answers. Please use at lease 5 citations form peer-reviewed articles. Remember to summrize a title.
1.Why don’t information systems projects work out as planned?
What causes the differences between the plan and reality?
Why is it important to document change requests?
What happens if a development team does not document the change requests?
2.When a project is late, do you think that adding more people to do the work helps or not?
Justify your answer.
3.What is the role of a pilot project in information systems analysis?
Why do you think Petrie’s team decided to do a pilot project before rolling out the customer loyalty system for everyone?
4.Information systems development projects are said to fail if they are late, go over budget, or do not contain all of the functionality they were designed to have.
5.Is the customer loyalty program a failure? Justify your answer.
If not, how can failure be prevented? Is it important to avert failure? Why or why not.