·  Wordcount: 1.500 words ·  Cover, Table of Contents, References and Appendix

·  Wordcount: 1.500 words
·  Cover, Table of Contents, References and Appendix are excluded of the total wordcount.
·  Font: Arial 12,5 pts. 
·  Text alignment: Justified. 
·  The in-text References and the Bibliography have to be in Harvard’s citation style.
1.  Evaluate and apply supply chain management techniques that results in improved customer service and satisfaction