I work as RN in Mount Sinai Medical Center, Miami Beach, FL in a Cardiac Telemet

I work as RN in Mount Sinai Medical Center, Miami Beach, FL in a Cardiac Telemetry/Step Down Unit.
Clinical problem could be focus on patient education at the discharge because patient sometimes don’t understand their illness well and how to keep the medications adherence and don’t follow up medical appointments.
Therefore, if patient educations is not well explained by the staff or nurse how make the discharge in this case the patient doesn’t have a good understanding and there are high probabilities for the patient to return to the hospital due to non-medication compliance, diet, complications, adverse effects etc.
Now to address this issue the hospital is having a well-trained nurse to focus on patient discharge to improve patient education and quality improvement.
Instructions in the attached doc