Background: Everyone knows business-to-consumer (B2C) eCommerce companies like Amazon. You may also have used consumer-to-consumer (C2C) companies like eBay. In addition to working with customers, every business works with other companies, such as suppliers, distributors, warehouse companies, freight/logistics businesses, design partners, business customers, manufacturers, and delivery companies for consumers (e.g., FedEx, UPS, USPS), product service companies (e.g., installers, repairers), banks, maintenance and service for the business (e.g., HVAC, plumbing, cleaning), travel service companies for employee travel, and food service companies for employee cafeterias. In addition, every business works with the federal, state, and sometimes local governments to pay taxes. Plus, companies may provide products and services to the government, bid on government contracts, and/or submit government-mandated reports, such as environmental reviews and occupational safety reports. Discussion: This discussion aims to explain how technology enables businesses to create and/or maintain a competitive advantage through eBusiness.
Use the company you chose in Week 1 and describe a business-to-business (B2B) or a business-to-government (B2G) opportunity. (This does not have to be something the company already does.) For B2B and B2G systems, often your company’s internal systems connect to the systems of another business or government entity. Identify which internal systems (customer relationship management, enterprise resource planning, supply chain management, and/or computer-aided design/computer-aided manufacturing) would share information with another business or government entity for the eBusiness opportunity you identified.
Specify the type of information that would be shared. Describe the frequency of the interactions with the B2B or B2G system you are proposing. For instance, is up-to-the-minute information needed, or would daily, weekly, monthly or quarterly updates be sufficient? Does a particular ad hoc event trigger business interactions? Please explain your answer.
Describe whether the B2B or B2G system ties into the business strategy you chose in Week 1. Explain how your proposed B2B or B2G system could give your company an advantage over competitors.
Include in-text citations in your posting and provide references in APA format at the end.
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