Title: Managing Human Resources Author: Snell and Morris Edition: 19th Publisher

Title: Managing Human Resources
Author: Snell and Morris
Edition: 19th
Publisher: Cengage
ISBN: 9780357754054 Read the Case Study entitled, “Loews Hotels: Training for Four-Diamond Service and More ” in (Chapter 7) Read several times to get a good understanding of the case… Write a COVER PAGE, then, write a summary of the case, ( not to exceed one page) then, answer all of the questions at the end of the case. Do not forget your cover page; it will enhance your presentation and always number your answers…I selected the most interesting and applicable case for the class. Please back up your answers to this case with facts from the textbook and other sources and remember to use references…Please number each of your answers. This is very important to understand which questions you are responding to. 150 words are a good minimum word guideline for each case question response..Remember, it is quality that counts so be brief, thorough, but to the point. Good Luck! Please back up your answers to the case with facts from the textbook and other sources (please use APA format).Your case report should have a minimum of 1500 words combined. Please submit your case report as a Word document
HR Case Grading Criteria:Grading RubricTotal Points Possible
Thoroughly answered all of the questions50
References to course materialCover Page (Professional presentation)2010
Spelling/Grammar at the college level
(Please take this seriously)Summary of the entire case.1010
Total:100 points