In 2014, Microsoft executive Stephen Elop announced layoffs of 12,500 employees in an email that quickly went viral. This email is an example of how the three types of messages we have reviewed can sometimes overlap. His message could be considered a routine announcement, but for some, it may also be seen as a negative message that contains persuasive strategies. A link to this email is in the attached worksheet. Complete the worksheet, analyzing the message sent to Microsoft employees, and attach it in the Submission area below.
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