Human Resource Management
Part One:
On a word document answer the following questions and be sure to reference your text. As always, be sure to insert page references.
Explain Talent Management and why it’s important (learning objective 4.1).
Explain how you would conduct a job analysis (learning objective 4.2 – 6 steps starting on pg 98).
List the types of information found in a job analysis (learning objective 4.2 pg 97).
Explain the uses of the job analysis information (learning objective 4.2 pg 98).
Discuss the six methods for collecting job analysis information as well as the pros and cons of each (learning objective 4.3 starting on page 100).
Part Two:
Read the following case and answer the questions below on the same document as part one.
Tropical Storm Wilma
In August 2005, tropical storm Wilma hit North Carolina and the Optima Air Filter Company. Many employees homes were devastated, and the firm found that it had to hire almost three completely new crew, one for each of its shifts. The problem was, the “Old Timers” had known their jobs so well that no one had ever bothered to draw up job descriptions for them. When about 30 new employees began taking their places, there was general confusion about what they should do and how they should do it.
The storm quickly became old news to the firms out of state customers, who wanted filters, no excuses. Phill Mann, the firm’s president, was at his wits end. He had about 30 new employees, 10 old timers, and his original factory supervisor, May. He decided to meet with Linda Lowe, a consultant from the local universities business school. She at once had the old timers fill out a job questionnaire that listed their duties. Arguments ensued almost at once: Both Phill and May thought the old timers were exaggerating to make themselves look more important, and the old timers insisted that the lists faithfully reflected their duties. Meanwhile the customers clamored for their filters.
Questions:
1. Should Phill and Linda ignore the old timers’ protests and write up the job descriptions as they see fit? Why? Why not? How would you go about resolving the differences?
2. How would you have conducted the job analysis as well as what methods you would use (choose at least 2 or 3)?
3. Explain why you choose the methods for collecting that you choose, what information you are looking for in each, and why each method is important for this particular situation.
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