I have the letter but they ask me to add plan for success, if the department gav

I have the letter but they ask me to add plan for success, if the department gave me chance to retake the two courses that i have failed in it.
You should have Idea about the appeal letter for nursing
see this video and see the plan for improvement. the plan should have details sourses of materials also schedule plan. SMART plan you should know about it. and the plan for the two courses