Your client is a woman with two children who has just had her home destroyed by

Your client is a woman with two children who has just had her home destroyed by a flood. You are visiting with her in a crowded shelter as she sits in a chair with her sleeping toddler in her arms and a child about age 6 sitting quietly at her feet. She is saying very little in response to your light, conversational comments. She is looking down and away from you as you speak. Periodically, during your five-minute conversation, she has wiped a tear from her eye. In terms of rapport-building.
What might you do to extend an invitation to engage her in a dialogue?
What might you do to show flexibility in terms of discussing the topic?
Parameters: Your response should be 3 pages and written in current APA style, including an abstract, introduction, and conclusion. At least 2 scholarly articles published within the last five years should be referenced. Formal language is required. All assertions and claims should be supported by references to literature. Submit your finished assignment as a Word document.