The essay is to focus on the positive and negative outcome from the collaboratio

The essay is to focus on the positive and negative outcome from the collaboration between Zain, a Kuwaiti multinational telecom company and one of the largest entities in Kuwait and the middle east, and the ministry of electricity and water, to install meters and turn the old electricity gauges to more technological and advanced ones in addition to 24/7 IVR system and mobile applications to follow up on bills and allow automated payments. This will fully take this burden off the back of the ministry to Zain which is an expert in the market. also reducing operating costs. The essay should be written exactly as requested by the university in the attachment. I also attached some info about the collaboration. there are links below too
https://www.sharqetrade.com/en/news–events/market-news/zain-showcases-strategic-efforts-to-digitalize-the-energy-sector#:~:text=Since%202017%2C%20we’ve%20partnered,infrastructures%20to%20more%20agile%20ones