In the global posture, the security of supply chains represents a pivotal area of concern for retailers grappling with the ongoing challenges created by the COVID-19 pandemic. (Zailani et al, 2020) The widespread impact on the industry highlights the significance of this problem, as supply chain vulnerabilities continue to threaten the operational efficiency and resilience of businesses. Some COVID-19-induced strains on supply chains have created overordering, accepted quality deficiencies, and labor shortfalls that are paramount to the industry, requiring a strategic examination of potential improvements. In the current business landscape, the security of supply chains emerges as a critical challenge with extreme implications for companies across industries. (Zailani et al, 2020) The implementation of supply chain security employs an analysis to identify pivotal practices in supply chain security that significantly influence an organization’s operational performance, a common area of impact that mainly focuses on service providers. Notably, the positive moderation effect of security culture on the relationship between facility management and operational performance highlights the multifaceted nature of service provider’s contribution to the supply chain. (Supply Chain, 2022) The significance of this problem in business, particularly in emerging economies, stresses the need for heightened awareness among organizations regarding the substantial benefits of robust security practices to monitor and quality check service providers for services or products rendered. Beyond operational advantages, embracing these initiatives can attract local and international involvement, guiding policymakers in formulating effective strategies. From a practical standpoint, the initiatives could prompt supply chain managers to reassess their security models, advocating for strategic integration to gain a competitive advantage in the logistics industry. (Butt, 2022) The advantage is that it benefits the company, enhances customer service quality, and fosters collaborative relationships with partners. The study should illuminate the role of supply chain security practices in delivering high-quality service, especially in emerging economies. It will also include sophistication to the understanding of its complex dynamics. (Supply Chain, 2022) Addressing these issues positions an organization as an industry leader, contributing to the resilience and sustainability of the global supply chain network.
Problem Statement – The general problem to be addressed is supply chain security service and the intricate challenges presented by the COVID-19 pandemic to a critical juncture for retailers, resulting in a decline. The widespread impact of supply chain vulnerabilities on operational efficiency and resilience necessitates a focused examination of potential improvements. By providing a review of the latest management developments worldwide and extracting practical insights from cutting-edge research and case studies, the research seeks to offer strategic recommendations for enhancing supply chain resilience. The findings highlight the need for awareness among organizations regarding service provider’s security practices, advocating for strategic integration into business models to gain a competitive advantage in the logistics industry. The specific problem to be addressed is a comprehensive examination of supply chain challenges, encompassing both the impact of the COVID-19 pandemic and security considerations and practical implementation of strategies to enhance the resilience and sustainability supply chains.
Supply chain security: How COVID-19 has affected supply chain resilience. (2022). Strategic Direction (Bradford, England), 38(4), 14-15. https://doi.org/10.1108/SD-01-2022-0007Links to an external site..
Zailani, S. H., Seva Subaramaniam, K., Iranmanesh, M., & Shaharudin, M. R. (2020). The impact of supply chain security practices on security operational performance among logistics service providers in an emerging economy: Security culture as moderator. International Journal of Physical Distribution & Logistics Management, 45(7), 652-673. https://doi.org/10.1108/IJPDLM-12-2013-0286Links to an external site..
Butt, A.S. (2022), “Building resilience in retail supply chains: Lessons learned from COVID-19 and future pathways”, Benchmarking: An International JournalLinks to an external site., Vol. 29 No. 10, pp. 3057-3078. https://doi.org/10.1108/BIJ-09-2021-0514Links to an external site..
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