I need 10-12 papers of matter for the presentation on Etihad airways with refere

I need 10-12 papers of matter for the presentation on Etihad airways with references. The Matter should be how the etihad airways build their airlines by using Total quality systems.
Following are the guidelines for the preparing document
The paper will be 8-9 pages of text with APA formatted references
There will be a title page.
There will be a Works Cited page
Overall project will be 10 – 11 pages which includes the title and the Works Cited pages.
Use 12 pts. Arial or Times New Roman font
1/2 inch side margins with 1 inch top and bottom margins
Double space between the text lines.