Directions You will apply what you learned about the communication process and the communication cycle to produce a minimum 750-word essay focused on ways to improve the communication cycle in the workplace, in school, and at home. Choose a Topic Reflect on a misunderstanding you experienced during a communication in your place of work, in school, or at home. Use the chart below to organize your thoughts on that communication before you begin writing your essay. Question Response Who was the sender? Who was the receiver? What channel was used to send the message? (phone, email, text, face to face, virtual meeting, etc.) What was the message (verbal, nonverbal, or both)? What was the feedback (verbal, non-verbal, or both) sent back? What was the misunderstanding that occurred? What role did interference (internal and external) play in this communication? Requirements and Formatting Your essay must be formatted as follows: • APA formatting • Title Page • Times New Roman or Arial 12-point font • 1-inch margins • Page numbers in top right corner The Essay Once you have a communication misunderstanding you experienced in mind, in a multi-paragraph essay (minimum 750 words), address the following prompts: • Summarize the communication misunderstanding you experienced (use the completed chart above to help you). • Describe the role the channel and the interference played in increasing the miscommunication. • Evaluate the impact of the feedback (verbal and nonverbal) on the sender and receiver. • Recommend ways this communication could be improved or adjusted to avoid miscommunication in the future and limit the impact of interference. • Describe the role Aristotle’s ethos, pathos and logos and Burke’s Identification theory played in the delivery of this message. Explain how this communication could have been improved if these two theories were taken into consideration during the communication process.
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