In the textbook, on page 127 in Chapter 8, you will find the case scenario promoting critical thinking on the subject of conflict. Pleaser answer the following question for the submission:
From a leadership/management perspective, what is the leadership problem?
What facts and assumptions can be identified from the case study?
Are there any extraneous variables affecting the problem?
Based on QSEN Competencies, identify and discuss two courses of action that can be taken to address the problem.
Discuss the risk/benefit ratio of each action taken from a leadership and management perspective.
The final submission should be a Word Document between 800-1000 words, not including title and reference page, supported by at least one reference, the textbook will suffice, and submitted in APA format including a title page and reference page.
Case Study
A not-for-profit hospice center in a small community received a generous gift from the grateful family of a patient who had died recently. The family asked only that the money be “put to the best use possible.”
Everyone in this small facility had an opinion about the “best” use for the money. The administrator wanted to renovate the old, rundown headquarters. The financial officer wanted to put the money in the bank “for a rainy day.” The chaplain wanted to add a small chapel to the building. The nurses wanted to create a food bank to help the poorest of their clients. The social workers wanted to buy a van to transport clients to health-care provider offices. The staff agreed that all the ideas had merit, that all the needs identified were important ones. Unfortunately, there was enough money to meet only one of them.
The more the staff members discussed how to use this gift, the more insistent each group became that their idea was best. At their last meeting, it was evident that some were becoming frustrated and that others were becoming angry. It was rumored that a shouting match between the administrator and the financial officer had occurred.
Reference
Weiss, S. A., Grimley, K. A., & Tappen, R. M. (2019). Essentials of nursing leadership & management (7th Edition). F. A. Davis Company.
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