In Chapter 2, Principles of Interpersonal Communication, Peter Cardon states that a “five-year study of the workplace showed that 95% of professionals think they’re self-aware, yet only 10 to 15 percent are” (p. 33). Assuming this is true, what are the consequences of this widespread lack of self-awareness in the workplace? Why is it so important to be self-aware? Discuss an example of a time at work when either you or a colleague showed a lack of self-awareness. What did you learn from this incident?
In addition, let’s discuss the importance of emotional intelligence, also known as EQ. The four components of EQ are as follows.
Understanding emotions
Managing emotions to serve goals
Empathizing with others
Effectively handling relationships with others
Rate yourself on a scale of 1-10, with 1 being the lowest and 10 being the highest, on each of these four components of EQ. Substantiate your self-evaluation with examples from your own life experiences, especially those in the workplace.
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