** I need these questions from the attachment answered The last questions on the

** I need these questions from the attachment answered The last questions on the buttom that highlight with (YELLOW) which are ;
• HOW IS THE ORDERING PROCESS? LIVE CHAT? CUSTOMER SERVICE?
• HOW DO YOU PAY? CONFIRMATION STATUS?
• ENDORSING/PARTNERSHIPS WITH CHARITIES, NON-PROFIT ORGANIZATIONS?
1. CREATE A REFRAME STATEMENT: Use the format below:

‘We used to think ‘X’, now we believe ‘Y’

2. VALUE PROPOSITION STATEMENT: Use the format below
‘Now that we believe ‘Y’, we will be delivering ‘Z’ value through NEW PRODUCT, SERVICES, NETWORKS, PARTNERSHIPS, ETC… to the consumer.
• LIST CONSUMER/CUSTOMERS; SAME AS FOUND IN CONDITIONS – OR NEW?
• NEW CUSTOMER BASE – LIST
• NEW PRODUCTS – LIST
• SERVICES – LIST
• DESCRIBE NEW BUSINESS S (i.e.,INTERNET ONLY, SHOP AT HOME, NEW PARTNERSHIPS, ETC…)
1. PROTOTYPES: ‘How Might We…’
• Simple, descriptions of the idea…
• Existing images found on-line which looks is like or depicts your idea.
• Sketches/drawn images
• Mock Websites
• See examples below…
OUR WINNING BIG IDEA IS CALLED: (name)

1. INTRODUCTORY ‘ELEVATOR SPEECH’ PARAGRAPH OF THIS BIG IDEA (If it helps, use the 5E’s framework to script your story – included below)
• DESCRIBE THE VALUE TO THE CONSUMER
• DESCRIBE THE VALUE TO THE FTD BRAND
2. PROTOTYPES (copy from REFRAME phase where idea orginated)
• Simple, descriptions of the idea
• Existing images found on-line which looks is like your idea.
• Sketches/drawn images
• Mocked Up Websites

3. TECHNOLOGY ASSESSMENT:(HASSAN)
• Reason to believe it’s technically possible: (List)
• New technology using – if any.

4. LIVABILITY:
• A plan to maximize sustainability: (List)