Interactive Learning Activity Section one: MGT – 421 Learning Outcomes: 1

Interactive Learning Activity
Section one:
MGT – 421
Learning Outcomes:
1.1
Recognize and memorize concepts of communication theory as they affect business organizations and the individuals in them.

1.2
Communicate better, knowing that good communicators make better managers and that communication is a dynamic process basic to individuals and organizational life.

Action Required: Read Chapter from textbook
Test your Knowledge (Question)
Discuss how generational, gender and other aspects of diversity affect workplace communication.
Instructions: Post your answer in the discussion board using the discussion link.
Answer should be of 100-150 words
Answer:
Section two:
MGT – 421
Learning Outcomes:
1.2
Communicate better, knowing that good communicators make better managers and that communication is a dynamic process basic to individuals and organizational life.

3.1
Analyze effective business letters, memorandums, and case studies.

Action Required: Read Chapter from textbook
Test your Knowledge (Question):
Discuss the goals of effective business messages and the process for creating them
Instructions: Post your answer in the discussion board using the discussion link
Answer should be of 100-150 words
Answer:
Section three:
MGT – 421
3.2 Action Required:
Chapter 3 & 4 in BUSINESS COMMUNICATION: Developing Leaders for a Networked World, Peter Cardon, 4th Edition McGraw-Hill Education
Watch the short videos at the following links:
Groupthink – A short introduction – YouTube
Adam Grant: Avoid groupthink (in a real way) – YouTube
Cross cultural communication | Pellegrino Riccardi | TEDxBergen – YouTube
3.3 Test your Knowledge (Question):
In chapter 3, you learn about groupthink. Identify this concept and summarize its symptoms.
After watching the cross-cultural communication video, identify some common cultural differences.
Answer:
Section four:
MGT – 424
2.2 Action Required: (Read)
Chapter 1. Organizational Structures
Textbook: Thomas Pyzdek & Paul Keller: The Handbook for Quality Management, Second Edition: A Complete Guide to Operational Excellence, McGraw-Hill Professional; 2 edition (December 18, 2012). ISBN-13: 978-0071799249

2.3 Test your Knowledge (Question):
Explain the idea of the transaction-cost theory.
Discuss two to three limitations of the hierarchical structure.
Answer: