1 . There is a list of the Nine Dimensions of Product Quality, typically where a

1 . There is a list of the Nine Dimensions of Product Quality, typically where a product’s quality is judged. Select 3 of these dimensions to help define what is important to you pertaining to quality.
Performance—main characteristics of the product
Aesthetics—appearance, feel, smell, taste
Special features—extra characteristics
Conformance—how well a product corresponds to design specifications
Reliability—dependable performance
Durability—ability to perform over time
Perceived quality—indirect evaluation of quality (e.g., reputation)
Serviceability—handling of complaints or repairs
Consistency—quality doesn’t vary
2. Who is W. Edwards Deming? Thoroughly define 3 (you chose) of his 14 points and explain how following your 3 points (of the 14) strengthens a supply chain.
Deming’s 14 points include:
-Create constancy of purpose for improving products and services.
-Adopt the new philosophy.
-Cease dependence on inspection to achieve quality.
-End the practice of awarding business on price alone; instead, minimize total cost by working with a single supplier.
-Improve constantly and forever every process for planning, production and service.
-Institute training on the job.
-Adopt and institute leadership.
-Drive out fear.
-Break down barriers between staff areas.
-Eliminate slogans, exhortations and targets for the workforce.
-Eliminate numerical quotas for the workforce and numerical goals for management.
-Remove barriers that rob people of pride of workmanship, and eliminate the annual rating or merit system.
-Institute a vigorous program of education and self-improvement for everyone.
-Put everybody in the company to work accomplishing the transformation.