1. Listen to the podcast featuring James Riley, group Chief executive of Mandari

1. Listen to the podcast featuring James Riley, group Chief executive of Mandarin Oriental. It is the second podcast listed on the link: https://www.bu.edu/hospitality/distinguished-podcast/
James Riley shares how the concept of luxury stays in touch with the 21st world by creating an inclusive corporate culture and cultivating fans, many of whom are widely famous, through its world-class guest experience. Upon listening to the padcast, answer the following questions:
• Did anything James Riley say surprise you?
• What was your favorite part of the conversation and why?
• How do you define luxury (whether it’s a product, service or experience) and do you believe the concept has shifted in your lifetime or is shifting. What makes you feel this way?
Your answers should be a few paragraphs for each of the three questions. Please be preapred to discuss this podcast in class on Wednesday!
if you cannot open the link : the login information is : available to the assigned writer only

you do not need citation for this. just use the podcast as reference