1. Contributing to Program Improvements: .write about- Inherent to this element

1. Contributing to Program Improvements: .write about- Inherent to this element is the ability to implement assignments (whether as assignment lead or as team member) in a continuously changing environment. Deliverables are comprehensive, accurate and completed timely. Efforts are made to include appropriate stakeholder input. Throughout the year, work deliverables and contributions demonstrate creativity & innovation, External awareness, Flexibility, Resilience and Strategic Thinking:
o Level 3: Proactively identifies and recommends improvements to workflow processes; is often sought out by colleagues or teammates for guidance on event planning and management; successfully manages action items and deadlines in event project plans and other deliverables; Fully participates in CASE/Division and branch meetings. Takes proactive follow up action (if needed) to clarify/grow understanding of meeting topics OR as determined by the supervisor to have met the requirements within the performance level.
2. Results Driven: write about-Demonstrates the ability to meet organizational goals and customer expectations. Provides Cradle to grave event support timely and on/under budget with optimal FAS engagement for all events the branch sponsors (eg virtual, in-person, hybrid, FAS third party events). Increases customer engagement by implementing quality user centric content delivered through creation and implementation of the FAS Corporate Conference Program. Demonstrates the ability to make decisions that produce high-quality results by applying technical knowledge and analyzing problems. These behaviors are regularly demonstrated throughout the year by the following:
 Accountability: accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, accepts responsibility for mistakes. Complies with established control systems and rules.
 Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
 Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
 Entrepreneurship: identifies new opportunities; contributes to building the organization by developing or improving products or services.
3. Business Acumen: write about –  Training completion and follows office operational activities and adheres to policies to include time and attendance/budget/travel/event tracker/contract management activities, and responsible assignment/project management.
o Level 4: Completes 100% of the following of level 3 standards and additionally; demonstrates improved event planning and management skill set through training and event management discipline;administrative procedures followed and done in advance (eg-leave requests provided in advance and listed on personal and organizational calendars), demonstrates quantifiable attention to saving taxpayer dollars related to event budget management, completes training requests ahead of CASE due dates, completes manager requested trainings and certifications by assigned targets, updates IDP once annually; participates and adds in branch swimlane work, expertise is often sought by others, trains others on best practices, engages in Event Management “ Industry best practices/research” and shares finding with team on a quarterly basis, OR as determined by supervisor to have met the requirements within the performance level.
4. Collaboration: write about-  Assignments socialized with FAS POCs. Leads and/or participates in outreach to include regular communications and feedback to strengthen outreach objectives and enhanced collaboration and overcoming obstacles. This includes collaboration with the Branch, Division and all stakeholders (eg- NAM’s, Categories, Industry, etc. ) Provides cradle to grave event support on projects in a collaborative manner.
o Level 4: Meets level 3 and demonstrates measurable improvement in the relationship driven by the execution of action plans and coordination with Branch, Division and all stakeholders (eg- NAM’s, Categories, Industry, etc). Collaborates with all stakeholders to proactively create content for events. Proactively takes the lead to recover quickly from setbacks that occur through collaboration and teamwork efforts and shares actions and updates with stakeholders. Is recognized as a trusted source/consultant on event processes, event planning and management. Collaborates with appropriate stakeholders to review current APP’s and provides feedback on APP gaps that complement conference topics. Conducts internal assessment of existing partnerships/ organization to identify key strategic stakeholders/ customers and gaps in current state of partnerships needed for optimal branch success by March 15 OR as determined by the supervisor to have met the requirements within the performance level.