Instructions: There are 4 mini discussion questions. Answer each thoroughly.
Discussion 1.) Who within Whole Foods’ management team should take responsibility for responding to the investigation? (Retrospective discussion question).
o Requirements: Threaded format; 75-150 words
Discussion 2.) Should Whole Foods take steps to increase the company’s capacity to respond to controversies and crises? If so, what can they do? (Prospective discussion question).
o Requirements: Threaded format; 75-150 words
Discussion 3.) How should CFO Troy Alstead testify at the Parliament hearings? Should he continue Starbucks’ claims of an unprofitable U.K. market or admit to tax avoidance practices?
o Requirements: Threaded format; 75-150 words
Discussion 4.) Does Starbucks have a responsibility to the community to obey the spirit of corporate tax laws or an obligation to shareholders to legally minimize tax expenses?
o Requirements: Threaded format; 75-150 words
Resource Inventory:
Chapter 13 – Dealing With the News Media
• Case 13.2: Whole Foods Market, Inc
• Chapter 3 – Communication Ethics Revisited
• Case 3.4: Starbucks Corporation
O’Rourke, J. S. (2019). Management communication: A case analysis approach. (6th ed.). Routledge. ISBN: 978-0-367-17812-3
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