Discussion assignment for Operations Management
Carrefour is a French owned hypermarket operating in many places including Saudi Arabia. Consider Carrefour in Saudi Arabia when you, as a customer, judge the quality of the hypermarket.
Explain how quality is evaluated, and the role of technology in the customer perception of quality. Compare Carrefour’s quality and technology to another hypermarket in the area. Order the following criteria as most to least important for the successful operation of a hypermarket, and for a different industry (not a hypermarket) and explain why there are any differences and the implications for operations:
Customer satisfaction
Forecasting
Capacity planning
Location
Inventory management
Store layout
Scheduling
Directions:
Use APA7 style (Page format, in-text citation, and references)
Discuss the concepts, principles, and theories from your textbook. Cite your textbooks and cite at least 3 peer-reviewed references. Remember the book in this course is Stevenson, W. (2021). Operations management (14th ed.). New York, NY: McGraw-Hill Irwin.
Your initial post should address all components of the question with a 500 word limit.
Reply to at least two discussion posts with comments that further and advance the discussion topic. . ((Dear tutor the discussion assignments required 1 initial post (which is the answer for the questions above) and two replies post. Each reply 150 words with at least one peer-reviewed reference. unfortunately, I don’t have access to view my peer’s discussion therefore I will just need general two replies about the same subject.)
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