Complete evaluation activity 11.6 (on page 362 in the physical book). Evaluate y

Complete evaluation activity 11.6 (on page 362 in the physical book). Evaluate yourself with regard to each of the practices listed in the table, total your score, then review the advice provided below the table.
Write three goals you have for constructively delivering bad news in the workplace. Provide a summary of how you plan to achieve those goals.