You are asked to write a case study report examining an organization that faced a complex,
volatile, uncertain situation or incident and their response to it. The case study should be on
a real situation that actually happened. The case can be:
• A positive example of an organisation that responded well and showed the
characteristics of a resilient organization
• Most likely, the case selected is a bad example or a case of some sort of
organizational failure from a situation or incident that was not well managed and
resulted in a lack of recovery and perhaps an outcome such as bankruptcy, accident,
fatalities, etc.
Please note: this is an assignment focused on organisational resilience, not crisis management. Your assignment should reflect this. In this assignment you will need to use organisational resilience and reliability theory to support your analysis of events
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