Write a case study by selecting and appraising data and information to inform strategic priorities of an organisation.
Indicative content should have some or all of the below:
2.1 Data and information (Qualitative and quantitative): Staff/service user satisfaction surveys.
Consultation data (e.g. focus groups, exit surveys). Customer/service user profile (e.g. overall
representation, contact/take up, complaints, outcomes). Workforce data by protected characteristic
(e.g. overall representation, grade, grievance/disciplinary, recruitment and retention). Intersectional
analysis (i.e. experiences of black women). External data and information: National reports (e.g.
Stonewall reports into LGBTQ+ experiences). Equality Commission reports. Published statistical data
(e.g. ONS data on local/regional profile, employment, housing, hate crime).
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