Overview:
In the previous module, you developed a list of outputs and outcomes for your organization’s desired future state. How will your organization know that it has reached that future state successfully?
For each of the outputs and outcomes you identified, describe how you would evaluate the outcomes.
For example, in our previous example, we identified that an outcome for 2.1 will be implementing an innovation sub-process into our strategic planning process. Potential ways of knowing whether we have successfully implemented an innovation sub-process might be related to the number of outputs from the new process, customer satisfaction survey results, or comparison against benchmark competitors.
For this activity, reuse the document that was turned in from last module (see attached titled WWP Outputs and Outcomes). After each of your OFI/Outcome and Output paragraphs, add an additional paragraph describing possible ways to evaluate success. Write a new introduction and update the conclusion for your document.
Requirements:
– After each of your OFI/Outcome and Output paragraphs, describe potential measures to evaluate success.
– Write a brief introductory paragraph describing the purpose of the exercise (to add success measures to your previous document).
– Update your conclusion as necessary.
– Include an updated cover page.
– No citations or reference page is necessary (unless you use a source outside of the Baldrige Excellence Builder).
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