For this assignment, you are the Learning and Development Officer for a regional

For this assignment, you are the Learning and Development Officer for a regional grocery operation. The operation has 10 stores, each doing approximately $12,000,000 in sales annually. The current profit margin is 4%. New strategic goals for the next 3 years have been set and will be announced at the next quarterly meeting. They include:
Increasing brand awareness throughout the region by offering a best-in-class shopping experience
Increasing revenue by 20% annually
Increase profit margins by 2% annually
Open two new stores in the next 3-years
As part of your normal duties, you collect employee survey data. The results of an employee engagement survey indicate that there are negative behavior issues throughout the organization. Examples include:
Poor participation at company safety meetings
Disregarding customer safety issues, such as leaving wet floors in common areas and not removing expired food
Animosity between stores, such as not disclosing shareable inventory
Steadily growing turnover at a majority of locations
Because you know the strategic goals are set to launch, you are concerned that these behavior issues will cause future problems. You have a hallway discussion with your VP about these behavior concerns. The VP is having trouble connecting how “store bickering” impacts a $120,000,000 operation. The VP asks you to build a visual representation of how these individual behaviors impact store performance and organizational performance. For this assignment, develop a presentation that addresses the following:
Differentiation between person-level behaviors and store-level behaviors
Explanation of how person-level behaviors lead to store level losses
Explanation of how store-level behaviors lead to overall organization level losses
Explanation of how losses negatively impact the bottom line and ultimately strategic goals
NOTE: When quantifying losses, do your best to use real dollar figures as examples. For instance, Estimated Costs of Occupational Injuries and Illnesses and Estimated Impact on a Company’s Profitability WorksheetLinks to an external site. is a calculation estimator that can quantify the cost of various injuries.
Summarize your presentation with a value-tree diagram that links behaviors at all levels to strategic goals
A recommendation on what issue should be addressed first and why (i.e. highest risk, easiest to gain buy-in, etc.)