Cultural Competency in Health Care   Discussion Topic-  Cultural and Linguistic

 Cultural Competency in Health Care  
Discussion Topic-  Cultural and Linguistic competence
A customer enters a doctor’s office to acquire information about swine flu and the potential impact of the influenza. She speaks Creole and is lost in the building. Finally, she is able to locate a physician assistant who is able to ascertain that she is in need of information about swine flu. She is given a brochure that is written in English. She leaves the facility feeling nervous and unable to read the brochure she received. What are your thoughts about this? Per the CLAS standards, what should have been done by the physician assistant to ensure that the customer was served effectively? 
At least 250 words, APA Format
 Course Materials :Rose, Patti (2013) Cultural Competency for the Health Professional. Jones and Bartle