S​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​elect a company that you are familiar with, then answer t

S​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​elect a company that you are familiar with, then answer the following questions:
Evaluate and critically analyse the effect ERP systems have had upon the organisation, its operations, and relationships using examples to illustrate your points.
Reflect on the applications of TQM on the selected organisation. Use the figure that is presented in the end of the ​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​introduction to provide examples on the applications of TQM, from inspection to TQM, and from preventing products/services ‘out of specifications’ from reaching the market to making quality strategic and central.
Textbook:
Barnes D. (2018) Operations Management: An International Perspective. (1st ed.) London: Bloomsbury Publishing. (Chapters 8, 9, 10, 11​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​, 15)