P​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​ortfolio Project Guidelines This assignment will be a por

P​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​ortfolio Project Guidelines
This assignment will be a portfolio project consisting of 4 parts:
1. Business Memo
2. Customer Complaint Letter
3. Letter of Recommendation
4. Resume and Cover Letter
Business Memo Guidelines
A Business Memo is a communication to your employees and should be treated as an internal and private document. Write one (1) business memo, 1-page long using the proper format according to the textbook section on memorandum. A letterhead is also required for this assignment. With the letterhead, use a fictitious company and insert the letterhead to the business memo.
The topics for the Business Memo assignment: computer usage, email usage, dress code, employee benefits, directives, request for action, vacation usage, annual bonus, employee of the month, trip report, reminders, and announcements. For additional topics, e-mail the instructor for approval.
Criteria: Be creative but remember to keep your audience in mind, clearly specify purpose, appropriate content, organization, workable solutions, proper writing mechanics, and above all professional.
Write the Business Memo using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times New Roman font.
Customer Claim Response Letter Guidelines
Write a 1-page Customer Claim Response Letter attempting to rectify the complaint spelled out from a fictitious customer’s claim letter. The letter should be written using your best effort to regain the recipient’s confidence and provide ways to solve the problem, if possible.
The topics to rectify a problem using a Customer Claim Response Letter: defective product, false advertising, unsatisfactory service, service cancelled, wrong order, order charged but not delivered, mail issues, additional charges, penalty fees. For additional topics, e-mail the instructor for approval.
Criteria: Be creative but remember to keep your audience in mind, apologize for things that went wrong, acknowledge and empathize, provide information for the problem, explain how the issue will be resolved, thank the customer for their business, appropriate content, organization, proper writing mechanics, and above all, BE professional.
Write the Customer Claim Response Letter using Microsoft ​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times new Roman font.
Letter of Recommendation Guidelines
Write a 1-page Letter of Recommendation. The best approach will be to use a few well-chosen words to the effect of letting someone else know how highly you value a third party. Resist the temptation to go overboard and approach your recommendation in a straightforward manner that will still allow you to get the point across and still present the specific valuable skills. This is a flexible assignment; therefore you may write the Letter of Recommendation about yourself or for someone else, but it is preferred to write it about yourself and recommendation that you may use.
The topics for the Letter of Recommendation assignment: application for a job, as a reference, job promotion, students applying for collage, and students applying for scholarship. For additional topics, e-mail the instructor for approval.
Criteria: Be creative but remember to keep your audience in mind, use the business letter format, briefly introduce yourself, confirm facts about the candidate, judgment of candidate skills, examples of candidate performance, close letter on a positive note, end letter appropriately, apply appropriate content, organization, proper writing mechanics, and above all professional.
Write the Letter of Recommendation using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times New Roman font.
Resume and Cover Letter Guidelines
Write a 1-page personal Resume and a Cover Letter. A resume might be one of the most important documents you will write during your professional career. Most importantly, a resume provides you the opportunity to select only your strongest qualifications and skills unlike many job application used by business companies.
Types of Resumes for the assignment: chronological, functional, or combination of the two.
Criteria: Be creative but remember to keep in mind the resume length preference, creative format, standard content, organization, proper writing mechanics, and above all professional.
Write the Resume and Cover Letter using Microsoft Word with a 1-inch margin (left, right, top, and bottom) and use 12-point Times New Roman font​‌‍‍‍‌‍‌‍‍‍‌‌‌‍‌‌‌‌‌‌​.

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