****NOTE, VERY IMPORTANT***** This assignment has 3 parts to it which are all ab

****NOTE, VERY IMPORTANT*****
This assignment has 3 parts to it which are all about a page of work. There will be some wait involved since nothing can begin until I meet with other teammates. For now, just familiarize with reading material and supplemental links
Required Reading/Viewing
Book:
Chapters 8 and 11 in Don’t Make Me Think Revisited
Additional Materials
All online materials will open in a new window.
Usability Testing
Usability.Gov, Usability Evaluation Methods https://www.usability.gov/how-to-and-tools/methods/usability-evaluation/index.html
INSTRUCTIONS:
As a team, you will write and create the materials needed to perform
usability testing sessions on your team’s website. Review the issues you
found through your heuristic evaluation and form your questioning to
test for any of those major or catastrophic issues found within the
current website. Test for any other issues you think may exist or any
tasks that are essential to a positive user experience. These can be
tasks that target one page or that span multiple pages. For example, if
your site is for a restaurant, you could ask the participant to find a
link to the menu (on the home page), then once they get to the menu
page, find the list of entrees.
The materials must include:
Pre-test Questionnaire
The
Pre-test Questionnaire must include at least five (5) questions. These
questions should be demographic-type questions or questions that will
help you assess the experience level of the participant as it relates to
the Web site.
Scenarios/Tasks
The test
must include at least three (3) scenarios, and each scenario must
include at least two (2) tasks. The tasks should relate to usability
issues that you think exist within the Web site, and the scenarios
should make sense with the tasks. Make sure you prepare an observation
sheet for you!
Post-test Questionnaire
The
Post-test Questionnaire must include at least five (5) questions. These
questions should ask the participant about their opinion of the software
function or Web site as it relates to his/her experiences in completing
the tasks.
Observation Sheet
The
Observation Sheet should contain the individual tasks with the most
likely path you think the participants will take. Leave lots of room for
any comments or questions that the participant asks so that you can
record these. Please include space for the following:
Completion metrics for individual each task
Completion
metrics track if users can successfully complete a task. Each task can
be deemed a success or a “fail,” and in some instances, an indirect
success when a user completes a task yet gets lost during the process or
takes another viable path to completion.
Duration metrics (time on task) for each individual task
Time
on task is a metric that measures the duration users take to complete a
task. (or time at which user gave up trying to complete the task)
Click-paths (navigation sequences), the path the participant took while on task
Example: Home > Research > About ASU Research > Climate
Quotes – Any “thinking out loud” comments from participants.
Pay attention to user sentiment, this is important qualitative data that will help you support your design decisions.
Any of your observations from the testing.
Anything
that seems overlooked, misunderstood, ambiguous, or confusing. Also,
record any suggestions, questions, and comments (including your own).
An example of an observation sheet can be found here: Observation Sheet Example.pdf
Optional: Test/Session Script
You are not required to prepare a script; however, this is a best
practice, so it would be a good idea. Also, this would be looked upon
favorably when grading. Test Script Example: https://www.sensible.com/downloads/test-script.pdfLinks to an external site.
Grading Criteria
The following is the grading rubric for the assignment, with points possible in parentheses:
Pre-test questionnaire included (out of 4 points)
Pre-test questionnaire questions appropriate (out of 9 points)
Scenarios/tasks included (out of 4 points)
Scenarios/tasks appropriate (out of 9 points)
Post-test questionnaire included (out of 4 points)
Post-test questionnaire appropriate (out of 9 points)
Observation sheet included (out of 6 points)
Test materials address usability issues from heuristic evaluation (out of 5 points)
Rubric
Assignment 4 Rubric
Assignment 4 Rubric
Criteria
Ratings
Pts
This criterion is linked to a Learning Outcome
Pre-test questionnaire included
4 pts
This criterion is linked to a Learning Outcome
Pre-test questionnaire questions appropriate
9 pts
This criterion is linked to a Learning Outcome
Scenarios/tasks included
4 pts
This criterion is linked to a Learning Outcome
Scenarios/tasks appropriate
9 pts
This criterion is linked to a Learning Outcome
Post-test questionnaire included
4 pts
This criterion is linked to a Learning Outcome
Post-test questionnaire appropriate
9 pts
This criterion is linked to a Learning Outcome
Test materials address usability issues from heuristic evaluation
6 pts
This criterion is linked to a Learning Outcome
Observation sheet included and appropriate
5 pts
Total Points:
50

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