When leading a project, attending meetings, or just do daily work, you may not a

When leading a project, attending meetings, or just do daily work, you may not always agree with your coworkers. This is okay! We cannot expect to agree with everyone all the time. How we handle ourselves or communicate with our coworkers can have a big impact on resolving the conflict. 
Part 1: Do a little research on-line describe some strategies you have found to be helpful in resolving conflict.  Include reference citations (web sources okay)
Part 2: How has electronic communication impacted your workplace? How would the rules/suggestions posed in the above readings be useful in a workplace? Would it be an advantage for research facilities (academic, clinical, or commercial) to provide training regarding electronic communication?