The chapter for this module opens by listing four challenges facing today’s healthcare. If these are the main challenges what can you do every day to fix them? In other words, what are your ideas as the transformational complexity change agent?
Active listening is an important activity when providing patient care. How do you accomplish this? And what active listening skills have you seen others do in a healthcare setting that have impressed you?
How can you best support patients as the leader in their care?
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